Licensing

Licensing

Customer has some RSM jobs that were deleted but reappear after rebooting his machine. How can these jobs be removed so they no longer appear in the RSM window.

    • FAQFAQ
      Participant

      Apparently, for some reason the service is not being stopped gracefully on Windows Shutdown, so the database is not saved. To permanently remove the files: 1) delete reappearing jobs 2) go to ControlPanel->AdminTools->Services and restart ‘ANSYS JobManagerService V11’ After doing this, the customer rebooted and the jobs did NOT reappear.