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  3. Workbench fails with error saying XML call failed with code 1:xmldoc

Workbench fails with error saying XML call failed with code 1:xmldoc

Tagged: 2020 R1, Installation/Licensing/Systems, Product Specific Issue, Workbench Platform - SYS, xml, xmldoc
    • March 17, 2023 at 9:00 am
      FAQFAQ
      Participant

      Please check under the Environment variables on the machine for XERCES_DISABLE_DTD if it’s set to 1. If so, remove this variable and that should fix the issue. The issue is due to the above variable blocking DTD processing for XML documents.

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