Licensing

Licensing

ANSYS Installation on VmWare Horizon VDI machine errors out with this: Faulting application name: instcore.exe, version: 0.0.0.0, time stamp: 0x60a3145f Faulting module name: instcore.exe, version: 0.0.0.0, time stamp: 0x60a3145f Exception code: 0xc0000005 Fault offset: 0x00117d22 Faulting process id: 0x2de0 Faulting application start time: 0x01d85363aba26467 Faulting application path: C:UsersNIAZMAM1AppDataLocalTemp1ans_install_tmp18636instcore.exe Faulting module path: C:UsersNIAZMAM1AppDataLocalTemp1ans_install_tmp18636instcore.exe Report Id: 1219b82f-3d48-48bf-b00e-043d2c060901 Faulting package full name: Faulting package-relative application ID:

    • FAQFAQ
      Participant

      This is a known defect with VMWare Horizon agent, please try this workaround: Try to reinstall the Horizon agent with “Serial port redirection” unchecked. This should allow the ANSYS installation to go through on the VDI machine.