Learning Forum

[Gustavo Alves]

Workbench is not showing most of the Toolboxes. I tried many solutions that didn't have any result, including "reset workspace", checking the toolbox customization window and including new windows environment variables. I am actually able to acess the other ansys softwares individually without license problems. I also have some archives of other past version (R1.1) of Ansys Rocky that I use with a shared license via the Ansys License Client Settings software that is also in (R1.1 version). I don't have any troubles to acess Rocky when I connect to the shared license or the other software with the student version but when I try to use workbench none of the Toolboxes common to the student version appear. 

[Rajeshwari Jadhav]

Hi Gustavo,

Can you share the screenshot of error? do you see any other error while launching workbench?

Are you using student version for all ansys application?

[geometrydash2io.io]

Having the same issue — most toolboxes missing in Workbench, despite Geometry Dash  license access to other ANSYS apps. Tried reset, environment variables, and toolbox config with no luck.

[Rajeshwari Jadhav]

Hi,

Please attach the screenshot once, I cannot open any links.

[easywaystorage5]

That Workbench issue sounds like a licensing scope mismatch rather than a display bug.

If you can open other ANSYS apps but Workbench is missing most Toolboxes, it’s often because:

• The student license only unlocks a limited set of analysis systems (Structural, Thermal, Fluid Flow, etc.), and modules like CFD, Explicit Dynamics, or certain optimization tools simply won’t appear.

• If you have mixed license sources (e.g., shared network Rocky license + student license), Workbench may default to the more restrictive one unless you explicitly tell it otherwise.

Quick checks/fixes:

1. Verify active license in Ansys License Client

   • Open Ansys Client Settings → confirm the license server or type matches the modules you expect.

   • If you have multiple sources, try temporarily disabling the Rocky shared license and launch Workbench with only the student license active, or vice versa.

2. Force Workbench to reload toolbox definitions

   • Close Workbench.

   • Delete the %APPDATA%\Ansys\v***\WB\ (Workbench) cache folder (make a backup first).

   • Restart Workbench; it will rebuild the toolbox list from the active license.

3. Check version compatibility

   • If Rocky is R1.1 and Workbench is newer (or older), some modules won’t show because they’re not compiled for that version.

If you want, I can make you a step-by-step “clean boot” procedure for ANSYS Workbench so you can test with only the intended license active and rule out conflicts. That usually solves this kind of missing Toolbox issue.