Learning Forum

[fbarbe]

Hi ! 

 

I've just installed Ansys on my computer today but everytime i try to run workbench it's impossible. I follow all the easy instruction to install the product. I unstalled it, re-download but I've always the same problem. 

 

Thanks you for your help. 

François 

[tsiriaks]

Hi François ,

Most likely this is a localization issue.

Please make sure the following is in English

systems default language

your username/user account

ANSYS installation path

Thanks,

Win

 

[ravisaiteja]

sir i installed student version of ansys and ansys viwer is working

but work bench is not working and it is showing "RunWB2.exe" error

the application was unable to start correctly (0x000007b) 

can you please fix it sir 

[ravisaiteja]

[fbarbe]

Hi Win! 

I don't really understand what you mean.  Every apps work on my computer so i can run fluent for example but just WorkBench not. If you mean the language of my computer, it's currently French. So, I try to find the path you give to me but I found nothing...I also put more detail. 

Thanks for you help. 

François

 

[tsiriaks]

@ravisaiteja  please create a new thread for your own issue

Hi François,

I meant to try the followings one-by-one Note: does not have to be in this order

1. Try creating a Windows user account that only has English letters in the name, ref  https://www.webucator.com/how-to/how-create-second-user-account-windows-10.cfm

2. Change your systems language to English, ref  https://www.windowscentral.com/how-properly-change-system-default-language-windows-10

3. Check your ANSYS installation path to see if the path name has any other language aside from English in it, like  C:non-English folder nameANSYS Inc

Thanks,

Win

[fbarbe]

Hi Win!

Thanks a lot for your help! I create a new account with microsoft and it works ! I can now finish my academic project !

Thanks again ! 

François

 

[tsiriaks]

Hi François,

That's great ! Glad it works now.

Please mark this thread as resolved ('Is Solution') , so we know it's been addressed.

Thanks,

Win