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3D Design

3D Design

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Web lease license problem

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    • September 26, 2025 at 9:05 am
      Charlie
      Subscriber

      Hello,
      We are SpaceClaim resellers in France. We have been experiencing significant issues with web lease licenses over the past week.
      Many customers are losing their connection to your server (in use 0 / Available 0). Despite deleting the Cache.json and token.json files in the user folder and reconnecting, the problem persists.
      Are you currently experiencing server issues? Or do you have a solution to this problem?
      Thank you in advance. 

    • October 1, 2025 at 3:46 pm
      ANSYS_MMadore
      Forum Moderator

      Charlie, the web licensing should be resolved at this time. Can you please confirm? There were 2 server issues recently.

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