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Unsupported increments with new license file

- October 28, 2021 at 11:58 pm
  
  barrett0
  Subscriber
  
  Hi, I know there have been changes with the licensing structure, some of the increments have been renamed and combined. On one client, every time a simulation is run with HFSS, we get unsupported errors for: hfss_desktop, designer_desktop, q3d_desktop, maxwell_desktop, simplorer_desktop.
  At first, the client had 2021R1, but was upgraded to 2021R2. It's able to open up the program but get an error when the simulation happens.
- October 29, 2021 at 2:53 am
  
  barrett0
  Subscriber
- October 29, 2021 at 3:06 pm
  
  VivekKamble
  Ansys Employee
  
  Could you please share the error message or screenshot of it?
  If you are using 2021 R2, and you have legacy licenses, please uncheck the following box.
  This is located under Tools -> Options -> General Options -> General -> Desktop Configuration.
  
  Regards Vivek
- November 1, 2021 at 7:38 pm
  
  barrett0
  Subscriber
  
  Thanks for the help!

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