Learning Forum

[barrett0]

Hi, I know there have been changes with the licensing structure, some of the increments have been renamed and combined. On one client, every time a simulation is run with HFSS, we get unsupported errors for: hfss_desktop, designer_desktop, q3d_desktop, maxwell_desktop, simplorer_desktop.

At first, the client had 2021R1, but was upgraded to 2021R2. It's able to open up the program but get an error when the simulation happens.

[barrett0]

[VivekKamble]

Could you please share the error message or screenshot of it?
If you are using 2021 R2, and you have legacy licenses, please uncheck the following box.
This is located under Tools -> Options -> General Options -> General -> Desktop Configuration.

Regards Vivek

[barrett0]

Thanks for the help!