Unexpedted error: Root element is missing

- February 16, 2023 at 10:26 pm
  
  Caryl Mangual
  Subscriber
  
  Hello - I am getting this error and when tried to uninstall to reinstall software.... it is not allowing me to uninstall. Do not know what to do? Can someone help?
- February 21, 2023 at 3:30 pm
  
  George Karnos
  Ansys Employee
  
  Please see the following:
  Does this help?
  (Note what region it is currently set to)
  /forum/forums/topic/workbench-extensions-manager-root-element-is-missing/
  /forum/forums/topic/piezo-and-mems-extension-install-error/