Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

unable to use Ansys workbench

    • 23mce109
      Subscriber

      I have recently installed ansys on my laptop and I am facing some issues connecting to the license server. I have attached some pictures of the same. I am also unable to access the analysis systems in the workbench. 

      I am using the academic version for which I used the hostname as : 172.16.28.104
    • George Karnos
      Ansys Employee

      If you open a dos command propmt from your machine and type in the following:
      ping DESKTOP-4B67AV2
      Does it return an error?
      C:\Users>ping DESKTOP-4B67AV2
      Ping request could not find host DESKTOP-4B67AV2. Please check the name and try again.

      This as a network issue.

      You can edit your hosts file on your machine (c:\Windows\system32\drivers\etc\hosts

      Add:
      172.16.28.104    DESKTOP-4B67AV2

       

      This is assuming the License server's hostname is:
      DESKTOP-4B67AV2
      And the ip address for the license server is:
      172.16.28.104

      After saving the hosts file (make sure there is not .txt added to the filename),
      try pinging it again.

      If it is successful, try running.

      If not, please send me the error.

    • 23mce109
      Subscriber

       

      Ping request could not find host DESKTOP-4B67AV2. Please check the name and try again.

      same error again. 

      the hosts file contained the following after i edited it.

      # Copyright (c) 1993-2009 Microsoft Corp.
      #
      # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
      #
      # This file contains the mappings of IP addresses to host names. Each
      # entry should be kept on an individual line. The IP address should
      # be placed in the first column followed by the corresponding host name.
      # The IP address and the host name should be separated by at least one
      # space.
      #
      # Additionally, comments (such as these) may be inserted on individual
      # lines or following the machine name denoted by a ‘#’ symbol.
      #
      # For example:
      #
      #      102.54.94.97     rhino.acme.com          # source server
      #       38.25.63.10     x.acme.com              # x client host
       
      # localhost name resolution is handled within DNS itself.
      # 127.0.0.1       localhost
      # ::1             localhost
      # 172.16.28.104 DESKTOP-4B67AV2
       
       
       
       
       
       

       

    • 23mce109
      Subscriber

      Mr. george i have already resolved this issue. Problem was in the host ip. It should have been 212 insted of 104 at the end. but thankyou for your support

    • George Karnos
      Ansys Employee

      That is great to hear!

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