Learning Forum

[Guohao Xue]

Hi, I am a student trying to use HFSS to learn subjects. I installed the Ansys Electronics Desktop Student 2023 R2 following the steps and ran the app as administrator. But It is still unable to be opened and shows the error: "Unable to detect installed products. Please make sure that config/admin.xml exists in your installation directory and is syntactically." I found the config/admin.xml existed and the installation directory in the registry is correct. I do not know how to solve this problem.

[randyk]

Hi Guohao,

This message is the result of your 'my documents' folder location.

For windows we are using the windows call

HRESULT hr = ::SHGetFolderPath(NULL,

                                CSIDL_PERSONAL | CSIDL_FLAG_CREATE,

                                NULL,

                                SHGFP_TYPE_CURRENT,

                                buffer);

 

to get the system path, and if that fails using the same call with SHGFP_TYPE_DEFAULT instead of SHGFP_TYPE_CURRENT.

 

This should mean the value we are using are stored in the registry under one of the two places.

 

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Personal

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Personal

 

 

The best way to change the values  is to go to: 

Start -> Your Name  (aka open your own personal folder) 

Right Click "My Documents"  -> Properties -> Location


ref: ANSYS KB 2039429