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Unable to activate SpaceClaim Licenses

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    • July 22, 2025 at 3:30 pm
      dakota.baird
      Subscriber

      We were switched from Network floating licenses to named user specific web licenses. After installing SpaceClaim 2024 R1 it is prompting us for a license file or server but we are unable to figure out how to clear this and provide sign in information for our user accounts. Our accounts are assigned the licenses but we cannot figure out how to connect SpaceClaim to these licenses. There is a document which mentions a LicensingSettings.exe but that is no where to be found on our machines after installing SpaceClaim.

    • July 24, 2025 at 11:33 am
      Rajeshwari Jadhav
      Forum Moderator

      Hi Dakota,

      Can you share your account no. and verify the details under ansyslmd.ini "C:\Program Files\ANSYS Inc\Shared Files\Licensing" it should be,

      ANSYS_LICENSING_SHARED_WEB=1
      ANSYS_LICENSING_WEB=1
      ANSYS_LICENSING_SERVICE_PRIORITY=web-shared,fnp,web-elastic

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