Learning Forum

[Verena11]

Hey, nI have downloaded the free Ansys version 2020 R2. Unfortunately my toolbox is not filled. No improvement after some deinstallations and new installations.nCan you please help me? Thank youn

[ANSYS_MMadore]

Can you please check for the existence of the environment ANSYSLI_ELASTIC on your machine and remove it if it does exist?.ThanksnMattn

[Verena11]

Hey Matt,nthank you for your answer.nI cant find ANSYSLY_ELASTIC. So I think I dont have this.nDo you have another idea?nVerena n

[ANSYS_MMadore]

Please open a command prompt and type set without the quotes and send the full output.nnThanksnMattn

[Mdawg97]

Matt,nI am having the exact same issue. I took a screenshot of my command promptnn

[Verena11]

Hi Matt,nhere is a screenshot.nThank you so muchnVerena n

[ANSYS_MMadore]

You only have version 19.5/2019R3 installed. Have you followed instructions for renewing the license for that version? If not, please search for the post with license renewal instructions.n

[niteshyerra]

Hi Matt,nHI, I installed ansys student 2020 R2 in my system and i get this error An unknown operation requested. and ther eis no toolbox for me. I cleared all the files in my system and reinstalled but i am not able to find the toolbox. I also tried resetting the workspace layout too. Can you please help me. I am stucknn

[ANSYS_MMadore]

Array Can you share the full output of the install.log and install.err file if they exist in the Ansys installation directory? It would by default be C:\Program Files\Ansys Inc.nnThanksnMattn

[ANSYS_MMadore]

Array Can you share a copy of the text of student.lic file that should reside at C:\Program Files\Ansys Inc\Ansys Student\Shared Files\Licensing? Can you share a screenshot of that directory?nThanks,nMattn

[Verena11]

Hi Matt,nhere is a screenshot nThank you nVerena n

[Verena11]

This is the contentnn

[ANSYS_MMadore]

ArrayCould you please open a Windows command prompt and run the command set without quotes and send the full output?.Thanks,nMattn

[Verena11]

nThank younVerena n

[ANSYS_MMadore]

Array Sorry for the delays. Do you get any error messages or message of any type when you open Workbench? Please open Workbench and then go to %TEMP%\WorkbenchLogs and send the full text of the newest CoreEvents and UIEvents logs, and from %TEMP%\WorkbenchJournals please send the full text of the most recent journalXXXXX.wbjn file?Thank you,nMattn