Thumbnail Views in Explorer for SpaceClaim

- November 29, 2021 at 1:48 pm
  
  Wolfgang Geist
  Subscriber
  
  Hi, our customer Kampmann is complaining that there are no Mini-Thumbnail views of SpaceClaim files displayed in the Exporer of Windows any more with 2021R2. Is this a design change or just a set-up issue? Thank you for a suggestion and advice. Regards Wolfgang Geist ConWeb GmbH
- November 29, 2021 at 2:04 pm
  
  Charudatta Bandgar
  Forum Moderator
  
  Hello Ghost1246
  
  Let me check with the team, if any such change is made.
  
  Regards.
- November 30, 2021 at 6:29 am
  
  Charudatta Bandgar
  Forum Moderator
  
  Hello Ghost1246
  
  The feature is not removed with the new release as far as I know, what could be happening in this situation is probably a result of the way Windows stores the value of the preview handler file. It can only store 1 value at a time, so usually it has the older version location stored. installing an update will no overwrite this. If the old version is then uninstalled, there will be not link to the thumbnail handler for the new installation. What I would suggest you is, if it is possible for you, uninstall the versions and install the latest SC version first.
  
  Regards.
- December 3, 2021 at 1:40 pm
  
  Roberto
  Subscriber
  
  Hello Charudatta Bandgar
  
  Once in the old versions of SpaceClaim before 2021 it was possible to reset the preview value through the ThumbnailHandler.dll file, is it no longer possible to do this with the new versions?
  
  Regards
  - December 3, 2021 at 2:40 pm
    
    Charudatta Bandgar
    Forum Moderator
    
    Roberto I am not sure. Let me check.
    
    Regards
  - December 3, 2021 at 3:08 pm
    
    Charudatta Bandgar
    Forum Moderator
    
    Roberto
    
    One thing worth trying is to navigate to C:Program FilesSpaceClaim 2021 R1 and locate "thumbnailprovider.dll". Right click and go to Properties > Security . Click Edit, then select each group in the list and activate the Allow check box for Full Control. Repeat this for every group, then click Apply and OK. See if that can be possible.
  - December 3, 2021 at 3:18 pm
    
    Roberto
    Subscriber
    
    Charudatta Bandgar Hello Should this be done before installing a new version? to make the preview work even if a user has several versions installed I Attached video
    ? This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
  - December 7, 2021 at 1:24 pm
    
    Charudatta Bandgar
    Forum Moderator
    
    Roberto It should be possible after installing as well.