Learning Forum

[oz228]

Hello,

I previously had Ansys installed, and although there were some icon sizing issues, it worked fine. I later uninstalled it since I didn't need it at the time. Now, I'm trying to reinstall, but when I run the setup.exe, the installation skips the sign-in, products and options screens completely. As a result, I end up downloading almost nothing, and I can't even open Workbench.

 

Here is what the process looks like:

I’ve made sure to delete all old installation files and folders, and I've also extracted all the necessary downloads before starting the installation. Has anyone experienced this, or know how to fix it?

[Rajeshwari Jadhav]

Hi,

Please run installer as an admin and try to change path while installation, let me know if same issue occurs.

[oz228]

Hi,

Unfortunately same issue occurs

[oz228]

Hey,

Anything else I could try?