STEP License

- July 1, 2019 at 11:44 am
  
  ikra
  Subscriber
  
  Hi all,
  
  I was working with ansys electromagnetic (Maxwell 3D) during 3 months, but today I can't open my .Step files because of this error : "Unable to checkout STEP import license". I don't know it's a License error or other things ? because I can open Ansys elecromagnetic and import other files (.sat for example).
  
  Could you help me please.
  
  Thank you
- July 1, 2019 at 3:33 pm
  
  Rob
  Forum Moderator
  
  I'll move to installation, what licence are you using?
- July 5, 2019 at 7:46 am
  
  ikra
  Subscriber
  
  I'm using Ansys 19.2
- July 10, 2019 at 9:29 pm
  
  tsiriaks
  Ansys Employee
  
  It could be that some of the licenses have expired.
  
  Please ask your license server admin to check the license file(s) and see if you have either of these : xlate_step , a_spaceclaim_dirmod and what is the expiration date for them.
  
  Thanks,
  
  Win