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3D Design

3D Design

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  3. Sign on blocked

Sign on blocked

    • May 2, 2025 at 1:07 pm
      paul pladet
      Subscriber

      Hello,  

      We are trying to login with the following account (f.tesio@libellula.eu), but are getting an error. 

      How to unblock it?

       

    • May 2, 2025 at 1:19 pm
      Rob
      Forum Moderator

      What has the account been blocked from? 

      • May 8, 2025 at 6:44 am
        paul pladet
        Subscriber

        From entering the id portal:  https://id.ansys.com/

    • May 8, 2025 at 12:47 pm
      Rob
      Forum Moderator

      Checking this side, is there a "Help" function on the log in page? 

    • May 9, 2025 at 8:46 am
      Rob
      Forum Moderator

      OK, I've prodded a variety of people and you should hear late next week: it's an Admin process that needs resolving. 

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