Sign on blocked

[paul pladet]

Hello,  

We are trying to login with the following account (f.tesio@libellula.eu), but are getting an error. 

How to unblock it?

 

[Rob]

What has the account been blocked from? 

[paul pladet]

From entering the id portal:  https://id.ansys.com/

[Rob]

Checking this side, is there a "Help" function on the log in page? 

[Rob]

OK, I've prodded a variety of people and you should hear late next week: it's an Admin process that needs resolving. 

[paul pladet]

Any News?

[Rob]

I was told this would be resolved over a week ago. My apologies, I'll remind them. 

[Rob]

And I'm told you have an Ansys contact who can resolve this.