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Topics related to Ansys Discovery and Ansys SpaceClaim.

Pull Tool in SC in 2022R1

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    • peter.kelly
      Ansys Employee

      Dear Support

      Has anyone reported/experienced an issue in 2022 R1, where using the Pull tool on a cylinder to change the diameter is reporting an error and failing to modify the cylinder. It was fine in 2021 R2 and is also OK in Discovery 2022 R1:


      Thanks

      Peter

    • Devendra Badgujar
      Forum Moderator

      Hi Peter

      Let me check and get back to you.

    • Devendra Badgujar
      Forum Moderator

      Hi Peter

      I was not able to reproduce this issue in SpaceClaim 2022 R1. I am able to use pull tool on cylinder to change the diameter.

      Please can you send the screenshot of the error message you are getting.

      Regards.

    • peter.kelly
      Ansys Employee

      Hi Devendra

      Im getting Failure to offset faces: 

    • Devendra Badgujar
      Forum Moderator

      Hi Peter

      Please can you check if your graphics drivers are up to date, try updating your graphics drivers directly from the manufacturer website (i.e. NVIDIA).

      Also try recreating the cylinder from scratch and check.

      If the issue persists, please send me your most recent SpaceClaim log file from the session in which you tried to pull a cylinder.

      The SpaceClaim log files can be found in C:UsersAppDataRoamingSpaceClaimLog Files.
      (Sometimes the AppData folder is hidden. To find it, type %appdata% into the file path and press enter)

      Regards.

      • Devendra Badgujar
        Forum Moderator

         Peter

        Also try restarting SpaceClaim and check.

    • peter.kelly
      Ansys Employee

      Hi Devendra

      I updated my graphics card and restarted Spaceclaim and that solved the problem - thanks for the advice. I guess it was just triggered by 2022 R1 (I had checked and 2021 R2 didnt have the problem).

      All good now though/thanks

      Peter

      • Devendra Badgujar
        Forum Moderator

        Peter 

        Thanks for your update.

        Regards.

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