Learning Forum

[Yohann Biran]

Hi, 

 

A customer of spaceclaim as a problem with Spaceclaim 19.2 to import step file (or file different than scdoc).

This customer usually double clic on the file in the deskop, normally this action open the file in spaceclaim. 

In the 2019.2 version of the software, when they do the same action, they have the error message "no servers provided : ANSYSLI_SERVERS: Flexlm SERVERS:"

I try also and I have the same problem. 

In the front version, this action was possible.

Can you resolv the problem ? 

regards

Yohann

[Naresh Patre]

Hello NOVACAD

Please check out below discussion thread for possible solution to this problem.

Define SpaceClaim as default program

[Yohann Biran]

oK I try to change the key register value and add "/USERUNNINGSPACECLAIM=true".

But when I try to double click on a step file, the problem was always the same !

[Naresh Patre]

NOVACAD There are multiple entries in the registry key for spaceclaim. You need to edit the correct entry as listed in below link. Can you check this and try out again?

https://discoveryforum.ansys.com/r/k92df6

[Yohann Biran]

Hi, 

Ok, effectively i was not in the good registry key ! Now, if spaceclaim is open in my computer, he opens the step file on the new tab. But if Spaceclaim was not open, the problem persist ! 

I don't know why but it's impossible to force windows to open always step or stl file with spaceclaim. If I do that it's just for one time, even if i tick always open step files with this application.

Regards 

Yohann

[Naresh Patre]

NOVACAD I will have to check with the team and will get back to you.

[Naresh Patre]

Hello NOVACAD

I came to know that this is the intended outcome of that modification. 

A knowledge article addressing this problem has been published on forum at this link.