Learning Forum

[jolavarria]

hey, i have this problem trying to open the workbench, i hope someone can help me.

[Rob]

Have you run the software before? If not, did you install as Admin and what graphics card have you got? 

[jolavarria]

not in this computer, yes i did and i have a nvida 1050

[tsiriaks]

Have you tried updating the Nvidia driver to the latest according to Nvidia website ?

[jolavarria]

i already update all my drivers with program driver booster 6 but i will check right now the Nvidia website

[Rob]

When you launch right-click on the WB icon and pick the Nvidia card via "Run with Graphics Processor" (Win7) and it's equivalent in Win10. 

[jolavarria]

i did that and it does not work still have the same problem

[tsiriaks]

Open CMD Prompt, then type

set

and post the output of it here.

also, type 

dxdiag

and post the screenshots of the 'System' and 'Display' tabs.

[jolavarria]

i was talking to my teachers and they say the might be the windows and they recommend me to instal windows 10 pro, what do you think about it?

[tsiriaks]

Try creating a test user account with pure English letters like abc or xyz.

See if this makes any difference.

Your Path environment variable and the graphics might cause some issues too but let's try only the username thing first.

Thanks,

Win