Learning Forum

[anurag57]

Downloaled ansys 2020R2 and 2019R3 but on clicking run as administrator it shows nothin, no error message occur. n

[anurag57]

_I am not able to install ansys 2020 r2 and ansys 2019 r3 for students n

[anurag57]

_n

[Rob]

Have you extracted the zip files? Do not try and install from inside the archive. n

[anurag57]

_yes i extracted the zip file n

[ANSYS_MMadore]

Did you disable all antivirus applications? When you right-click -> Run as administrator, do you see any setup process start in the Task Manager?n

[anurag57]

_I already uninstalled antivirus and no setup process start in the task manager while doing run as administrator.n

[George Karnos]

If you open Windows Event Viewer and check The Windows Logs, does it show any errors or information concerning Ansys Setup?.

[ANSYS_MMadore]

Can you try running a silent install? Open a Windows command prompt using right-click -> run as administrator. CD to the directory where the setup.exe resides, then run this command. nsetup.exe -silentnPlease note, if installing only 2019R3 you will need to update the license file as discussed in this thread.n/forum/discussion/19805/how-to-renew-ansys-student-product-licensen

[anurag57]

_nn

[George Karnos]

Array Click on the > next to Windows logs and then click on one of the log files.... Application or system or Setup or SecuritynYou should then see messages (Events) in the middle windown

[anurag57]

nn

[ANSYS_MMadore]

cd C:\users\dell\Downloads\ACADEMICSTUDENT_2019R3_WINX64nsetup.exe -silent -debugnnThere is a space between setup.exe and -silent, and before -debug.nn

[anurag57]

_nn

[anurag57]

_it asked for permission to run but nothing happensnnn

[ANSYS_MMadore]

Array It is silent, it will run in the background. Please look to see if it created any C:\Program Files\Ansys Inc\Ansys Student directories, or if the setup.exe is running under the Details tab of your Task Manager. The -debug flag creates the  %temp%\ans_install_tmp####\debug.txt file, can you please copy the text from that log and share it?n

[anurag57]

_nnothing is on program files and in temp files related to ansysn

[George Karnos]

Can you check to make sure that all Window Defender Services are stopped.nVirus and firewall.nAfter they as well as any other Virus protection are topped, try installing again.nIf you dont feel comfortable shutting down the services, try checking the log files for the virus software to see if there are any messages about being blocked.n