No preview in explorer with scdox file

[benjamin]

Hello,

Im not getting a preview of the following file.

The small icon i can see but the big preview not:

I already tried everything with the Thumbnail and previewHandler files but that does'nt work.

Downloadlink file:  24003-100.scdocx

[Devendra Badgujar]

Hello Benjamin,

Can you please close all explorers (better restart the machine) then clear thumbnails cache as shown below:

Regards,

Devendra 

[benjamin]

Hi Devendra,

Customer tried, but no result.

Do you have other solutions?