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  3. No preview in explorer with scdox file

No preview in explorer with scdox file

    • August 4, 2025 at 12:47 pm
      benjamin
      Subscriber

      Hello,

      Im not getting a preview of the following file.

      The small icon i can see but the big preview not:

      I already tried everything with the Thumbnail and previewHandler files but that does'nt work.

      Downloadlink file:  24003-100.scdocx

    • August 6, 2025 at 4:41 am
      Devendra Badgujar
      Forum Moderator

      Hello Benjamin,

      Can you please close all explorers (better restart the machine) then clear thumbnails cache as shown below:

      Regards,

      Devendra 

    • August 6, 2025 at 12:37 pm
      benjamin
      Subscriber

      Hi Devendra,

      Customer tried, but no result.

      Do you have other solutions?

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