Learning Forum

[vuiis-sysadmin]

eliminating the ansoft.lic file and going to a combined ansyslmd.lic file makes it so that our users of the electromagnetics suite cannot work anymore. Fluent users continue to be able to open the app and work. Very bad time for this to take place for us as we  have several HFSS users who are under a big conference deadline.

Running LM on Linux CentOS 7 with all updates, LM is 19.2.

[tsiriaks]

Hi vuiis-sysadmin,

What is the error message the clients are seeing ?

I can't think of a situation when combined license would affect Ansoft users. Except, you were hosting Ansoft license with the legacy FlexLM for Ansoft License Manager. Using this legacy LM, the clients won't have to specify the FlexNet port number in their '.lic' files under (default) C:Program FilesAnsysEMadmin. It would look something like

SERVER  ANY 

USE_SERVER

But once you host the license in ANSYS LM, client must specify the FlexNet port (default is 1055), something like

SERVER ANY 1055

USE_SERVER

 

If you can attach the 'license.log' from the license server, that would be helpful too.

Thank you,

Win

[vuiis-sysadmin]

License Manager is from the 19.2 License Manager installer.

SERVER ansys 000c298fa315 1055

VENDOR ansyslmd 1056

USE_SERVER

 

error:

Failed to check out license 'hfss_desktop'.

Cannot connect to license server (FLEXlm Error -15)

 

Failed to check out license 'designer_desktop'.

Cannot connect to license server (FLEXlm Error -15)

 

Failed to check out license 'q3d_desktop'.

Cannot connect to license server (FLEXlm Error -15)

 

Failed to check out license 'maxwell_desktop'.

Cannot connect to license server (FLEXlm Error -15)

 

Failed to check out license 'simplorer_desktop'.

Cannot connect to license server (FLEXlm Error -15)

 

Failed to check out license 'electronics_desktop'.

Cannot connect to license server (FLEXlm Error -15)

From the same client machine Fluent opens just fine.

[tsiriaks]

Hi vuiis-sysadmin,

Now we are moving one step closer to my guess earlier.

On the client machine, check all '.lic' files under (default) C:Program FilesAnsysEMadmin  and make sure it specifies port 1055

Also, check if that client machine is using any of the following environment variables

ANSOFTD_LICENSE_FILE

LM_LICENSE_FILE

If so, please post the value here.

Thank you,

Win

[vuiis-sysadmin]

On Client:

SERVER ANSYS.VUIIS.ORG ANY 1055

USE_SERVER

No environment variables were created by me on the client. Whatever the installer does is what was done.

No environment variables named ANSOFTD_LICENSE_FILE or LM_LICENSE_FILE

 

Firewall ports on the license manager server that are open:

1055 tcp/udp

 

1056 tcp/udp

 

2325 tcp/udp

 

ansyslmd.lic file on LM server:

SERVER ansys 000c298fa315 1055

VENDOR ansyslmd 1056

 

USE_SERVER

 

 

[JakeC]

Hi,

Vendor line should look like:

VENDOR ansyslmd PORT=1056

Please try that.

 

Thank you,

Jake

[vuiis-sysadmin]

Sure wish Ansys could stay consistent in port number and syntax.

VENDOR ansyslmd PORT=1056

VENDOR ansyslmd PORT=2700

VENDOR ansyslmd 1056

VENDOR ansyslmd 2700

Looks like this year it is VENDOR ansyslmd PORT=1056

Thanks for your assistance.

[ANSYS_MMadore]

Hello,

The choice of port for the vendor is actually made by the customer, it's not dictated by ANSYS. The syntax should always be PORT= when setting a static vendor port, which is and has always been the standard syntax used for flexlm based licensing.

 

Thank you,

Matt

[vuiis-sysadmin]

Is there a limit on what version of AnsysEM will work with the latest license?

I have a user with version 15 that is getting a -17 error when trying to run HFSS.

 

Bruce

[JakeC]

Hi,

Yes, I believe 16.2 is the earliest version you can use.

 

Thank you,

Jake