Learning Forum

[ihealy01]

I am trying to run an ANSYS License Server on Red Hat SUSE linux NON-GUI mode and I am getting the error below when I run Display License Status from Client ANSLIC_ADMIN Utility 2019 R2 on the client windows PC.

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[Detecting lmgrd processes...]

License server status: [email protected]

  License file(s) on license-ansys: [email protected]{IP ADDRESS OF LICENSE SERVER}:

lmgrd is not running: License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")  

====================================================================================================

Steps I used,

1. Install server using ./INSTALL -LM -silent -licserverinfo 2325:1055:name
2. Uploaded the license file to /ansys_inc/shared_files/licensing/license_files
3. Started the license server using ./start_ansysli in /ansys_inc/shared_files/licensing
4. Open ports on firewall

The ansysli_server.log file shows that the server is receiving requests but they are being denied,

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2021/07/19 16:02:19  INFO        Ready to accept connections.

2021/07/19 16:43:58 DENIED FLUENT_SOLVER 19.4 (2019.0402) 1/0/0/0

1/1/44/44 3016:3016:FLUENT_SOLVER:[email protected]{PC NAME}:winx64 6:{IP}

9

Capability Fluent Solver does not exist in the Ansys licensing pool.

None of the products enabling this capability are available in the specified license path:

ANSYSLI_SERVERS: [email protected]{IP ADDRESS OF LICENSE SERVER}

FLEXlm Servers: [email protected]{IP ADDRESS OF LICENSE SERVER}

====================================================================================================

The license.log file shows that LMGRD has detected the license file,

====================================================================================================

16:02:15 (lmgrd) (@[email protected]) License file(s) used: /ansys_inc/shared_files/licensing/license_files/ansyslmd.l

ic

16:02:15 (lmgrd) (@[email protected]) ===============================================

16:02:15 (lmgrd) Starting vendor daemons ...

16:02:15 (lmgrd) Started ansyslmd (internet tcp_port 47069 pid 6675)

16:02:15 (ansyslmd) FlexNet Licensing version v11.17.2.0 build 272614 x64_lsb

16:02:15 (ansyslmd) SLOG: Summary LOG statistics is enabled.

16:02:15 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT1

16:02:15 (ansyslmd) SLOG: VM Status: 4

16:02:15 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT5

16:02:15 (ansyslmd) SLOG: TPM Status: 0

16:02:15 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT6

16:02:15 (ansyslmd) Server started on license-ansys for: 1spacdes

16:02:15 (ansyslmd) a_catv6_reader a_jt_reader a_spaceclaim_dirmod

16:02:15 (ansyslmd) a_spaceclaim_faceteddata acdi_adprepost acpreppost

16:02:15 (ansyslmd) advanced_meshing agppi am_module

16:02:15 (ansyslmd) am_prep am_print ans_act

16:02:15 (ansyslmd) anshpc ansys aqwa_pre

16:02:15 (ansyslmd) aqwa_solve disco_level1 disco_level2

16:02:15 (ansyslmd) dsdxm emag ensight_enterprise

16:02:15 (ansyslmd) envision_pro explicit_advanced explicit_basic

16:02:15 (ansyslmd) granta_sim_mat_data ice_translator mat_designer

16:02:15 (ansyslmd) piautoin picatv5 piproe

16:02:15 (ansyslmd) pisoledg pisolwor piug

16:02:15 (ansyslmd) rdacis rdpara

16:02:15 (ansyslmd) EXTERNAL FILTERS are OFF

16:02:15 (lmgrd) ansyslmd using TCP-port 47069

====================================================================================================

Running netstat on the license server shows,

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ansysli_s 6643 ihealy01 5u IPv4 28324 0t0 TCP *:2325 (LISTEN)

lmgrd 6673 ihealy01 0u IPv6 28697 0t0 TCP *:1055 (LISTEN)

ansyslmd 6675 ihealy01 0u IPv6 28697 0t0 TCP *:1055 (LISTEN)

ansyslmd 6675 ihealy01 7u IPv6 28701 0t0 TCP *:47069 (LISTEN)

====================================================================================================

Any idea on what the problem could be?

Thanks for your help!

[ANSYS_MMadore]

The message indicates "HOST_NOT_FOUND" which typically appears if the ip address and hostname do not resolve properly on the client machine. You can try adding an entry to your client machine in the C:\Windows\System32\drivers\etc\hosts file for the ip and hostname of the license server
Example:
123.45.6.78 license-ansys

Thanks