Learning Forum

[rachael.auch]

Hello, 

We recently updated our LM and also our licenses to 2023 R1. We now get this error when attempting to launch a 2023 R1 program, CFD for instance:

Connected License Server List:

ANSYS LICENSE MANAGER ERROR:Request name cfd_solve_level2 does not exist in the licensing pool.

FLEXlm server is not responding. Resource temporarily not available.

When I look at the license file the license manager is using, cfd_solve_level2 is there. Not sure why it is not seeing this? Previous versions of Ansys are still working (i.e. 2019). Any guidance is appreciated.

[ANSYS_MMadore]

Please make sure the port for the ansyslmd daemon is open on the license server firewall.  Starting with 2021R1 the applications must communicate through ansyslmd and lmgrd, where past releases used lmgrd and the ansysli_server process on 2325.

 

You can set ansyslmd to a static port by adding it in the license file on the VENDOR line.

 

For example:

VENDOR ansyslmd PORT=1056

[rachael.auch]

Thanks, this resolved it. Much appreciated. 

[Haiming Qu]

Hi 

I have finished the installation. When I open the SIwave, it shows the similar indication.

What's that mean. Is it blocked by license or other something? 

Thanks.

 

[ANSYS_MMadore]

Haiming, please work with the team internally managing the licenses. This error is stating that they have implemented an Options file and that you are not on the INCLUDE list, which results in you not getting a license.

[Haiming Qu]

Hi,

It works now. Thank you for your support.

[YUE TANG]

Hello,

When I use the version of student for the simulation, I find the probleme of license :

Can you help me to resoudre this probleme?

Thank you

[ANSYS_MMadore]

Yue Tang, it is trying to use a license which doesn't exist. You may be specifically trying to call the meba (Mechanical Enterprise Solver) license and it is not trying other licenses. You should try your solve process settings to see if you can modify your license settings to use a license you do have access to.

[youssef motaz]

Hi, the program shows this error message when i run it , it was working and this message popped up when i tried to open it

 

Request name electronics_desktop does not exist in the licensing pool.
System clock has been set back.
Feature
electronics_desktop
License path
...

[ANSYS_MMadore]

Youssef, you can search AIS for previous postings with this message, there are many posts with shared guidance.

[Sudenaz Zeybek]

There is an error that I cannot figure how to solve. Do you have any advice to solve this problem?

 

[ANSYS_MMadore]

Sudenaz Zeybek, please make sure you have that license, and make sure that you can connect to the license server on the licensing ports for the lmgrd and ansyslmd process.