-
-
July 21, 2021 at 3:48 pm
software
SubscriberHello,
With the release of ANSYS 2021 R2 we have end users that have noticed issues with our license server. For example, if you try to launch ANSYS Fluent 2021 R2. You will be met with an error saying the cfd_preppost_pro feature does not exist in the licensing pool. Then Fluent will force shut down. This is confirmed on multiple computers to be an issue.
We are supposed to have a license that covers all of this. I have attached a screenshot of the error message.
Thank you,
Austin
July 22, 2021 at 1:46 pmAmine Ben Hadj Ali
Ansys EmployeeLicence Server Updated? The end users might also set their license preferences on their Ansys Client to default.
July 22, 2021 at 3:32 pmsoftware
SubscriberWe have not updated our license server. Is this something we need to do? I was reading this article here: https://support.ansys.com/portal/site/AnsysCustomerPortal/template.fss?file=/ANSYS+Customer+Portal/staticassets/GettingStarted/2021R2/2021%20R2%20Licensing%20Updates.pdf
And I noticed it said we would need a new license file and we would not need to update our License manager version. Is this true or should we update both?
Thank you Austin
July 22, 2021 at 5:42 pmAmine Ben Hadj Ali
Ansys EmployeeNew product version will require new license manager to be safe ÂÆ’ÖÅupdate it and report back.
July 23, 2021 at 2:59 pmsoftware
SubscriberWe updated our license manager to the latest version (downloaded from ansys.com) and we are still getting the same error on client machines.
cfd_preppost_pro *no such feature exists*
Viewing 4 reply threads- The topic ‘License server issues with ANSYS 2021 R2’ is closed to new replies.
Ansys Innovation SpaceTrending discussionsTop Contributors-
3372
-
1050
-
1047
-
886
-
837
Top Rated Tags© 2025 Copyright ANSYS, Inc. All rights reserved.
Ansys does not support the usage of unauthorized Ansys software. Please visit www.ansys.com to obtain an official distribution.
-
The Ansys Learning Forum is a public forum. You are prohibited from providing (i) information that is confidential to You, your employer, or any third party, (ii) Personal Data or individually identifiable health information, (iii) any information that is U.S. Government Classified, Controlled Unclassified Information, International Traffic in Arms Regulators (ITAR) or Export Administration Regulators (EAR) controlled or otherwise have been determined by the United States Government or by a foreign government to require protection against unauthorized disclosure for reasons of national security, or (iv) topics or information restricted by the People's Republic of China data protection and privacy laws.