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license server issue

    • abinash.122116
      Subscriber

      I had Ansys Workbench 2020r2, and it was working well. but as I installed 2023r2, it's showing some error. i have attached the screenshot of the same. please look into it.

       

        

       

    • Mrunali Barde
      Ansys Employee

       

      Hello Abinash,

      Is this an academic or commercial version?

      Please ensure that server details are included in the Ansys Licensing Settings. Can you please try the below suggestion and let me know?

      Close all Ansys applications before attempting the steps below. Can you please try adding the below timeout features in the ansyslmd.ini file –

       

      Go to C:\Program Files\ANSYS Inc\Shared Files\Licensing directory, copy the ansyslmd.ini file to the desktop location.

      Open the ansyslmd.ini file using Notepad and add the following lines –

       

      ANSYSLI_FNP_IP_ENV=1

      ANSYSLI_TIMEOUT_FLEXLM=20

      ANSYSLI_FLEXLM_TIMEOUT_ENV=20000000

      ANSYSCL_TIMEOUT_CONNECT=60

      ANSYSCL_TIMEOUT_RESPONSE=300

       

      Once you add the lines, click Save As > ensure that the save as file type is ‘all files’.

      Once the file is saved, please replace the old ansyslmd.ini file using the newly created one.

       

      Also set the following Environment Variable –

      Go to START > ‘Edit the System Environment Variables’ > click Environment Variables.

       

      Under the System Variables, please click NEW and create a new variable.

       

      Variable Name – FLEXLM_TIMEOUT

      Variable Value – 60000000

       

      Save it.

       

      • Config File Reset -

       

      Now open a file explorer and type %appdata% in the address bar.

      Locate the Ansys folder and rename it to Ansys.old.

       

      Now try launching the Workbench application to see if it loads without any issues.

      Wishes,

      Mrunali.

       

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