Learning Forum

[wmadej01]

When launching the Geometry modelers from , both SpaceClaim or DesignModeler, I'm getting a license error saying that the server is down. Both the ANSYS license manager on the server and the client licensing manager confirm that the license is up. Current license usage shows no products in use, and launching other products all produce an "Unexpected Licensing error", with the same error code (-96,7). I've included a screenshot of the error message for reference. For testing, I've disabled the firewall on the client machine, and it didn't resolve the issue.

[George Karnos]

What happens if you open a dos command prompt and type in:
ping license-b
and:
ping license-b.manhatten.edu

[wmadej01]

I figured it out. After opening the firewall up completely on the server end, I was greeted with a different message stating that the daemon was out of date. After updating the daemon, the issue was resolved.