license manager is not installing
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hi,
I am new to Ansys. I get the following error when trying to install license manager:
Start Installation: Thu Feb 17 21:37:40 2022
Revision: Release 17.0
Platform specifics:
Windows
Username of Installer: SHOMIKPCshomi
User Has Administrator Privileges
C:UsersshomiAppDataLocalTempans_install_tmp7296instcore.exe -usetempdir C:UsersshomiAppDataLocalTempans_install_tmp7296 -launchdir D: -admin -LM -manifestFileDir D:manifestlicense
Initial mount directory:
D:
Installation Directory:
E:Program FilesANSYS Inc
Windows x64
ANSYS, Inc. License Manager
winx64: Licensing files on the installation media have the same date or are more recent than those currently installed.
The files will be updated....
Date verification complete...Please see above messages for any detected conflicts.
Reading the installation media contents - please wait.
Extraction: D:instcore clCOMMON.TGZ ...
Extraction: D:instcore clWINX64.TGZ ...
Extraction: D:licservWINX64.7z ...
Extraction: D:lmcenterWINX64.7z ...
Extraction: D:licenseWINX64.7z ...
Extraction: D:hlphlplicHLPLIC.7z ...
Performing licensing configuration via the following command...
"E:Program FilesANSYS IncShared FilesLicensing oolsinwinx64ansyslm_config.exe" -install -lang en-us
Problems were encountered running the licensing configuration.
***** IMPORTANT NOTE: WARNINGS/ERRORS were detected! *****
***** Log File: E:Program FilesANSYS Incinstall.err *****
Installation Complete: Thu Feb 17 21:41:30 2022
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2022/02/17 21:40:30 Thursday, February 17, 2022 - 21:40:30:
2022/02/17 21:40:30 The ANSYS License Manager Configuration utility was invoked with the following command:
E:Program FilesANSYS IncShared FilesLicensing oolsinwinx64ansyslm_config.exe -install -lang en-us
2022/02/17 21:40:30 ======================
2022/02/17 21:40:30 ****** DETERMINING WHAT IS CURRENTLY INSTALLED ON THE MACHINE ******
2022/02/17 21:40:30 The 'ANSYS, Inc. License Manager' service was not found on this machine.
2022/02/17 21:40:30 The 'FLEXlm for Ansoft' service was not found on this machine.
2022/02/17 21:40:30 ======================
2022/02/17 21:40:30 ****** HANDLING PREREQUISITE STEPS REQUIRED TO BEGIN THE CONFIGURATION PROCESS ******
2022/02/17 21:40:30 *** PROCESSING EXISTING ANSYSLMD.INI FILE BEFORE ANY CONFIGURATION CHANGES ARE MADE...
2022/02/17 21:40:30 Confirming that this user has the required write permissions for the existing file.
2022/02/17 21:40:30 ...The required write permissions exist.
2022/02/17 21:40:30 Backing up the existing ansyslmd.ini file...
2022/02/17 21:40:31 ...Copied the existing ansyslmd.ini file to its backup location as shown below:
2022/02/17 21:40:31 From: E:Program FilesANSYS IncShared FilesLicensingansyslmd.ini
To: E:Program FilesANSYS IncShared FilesLicensinglicense_filesackupansyslmd_2022.02.17_21.40.31.ini
2022/02/17 21:40:31 *** PROCESSING THE 'lmutil.exe' FILE IN THE "Licensingwinx64update" DIRECTORY...
2022/02/17 21:40:31 Determining if the lmutil file should be moved from the following update directory to the following platform directory:
Update: E:Program FilesANSYS IncShared FilesLicensingwinx64update
Platform: E:Program FilesANSYS IncShared FilesLicensingwinx64
2022/02/17 21:40:31 -- lmutil.exe...It has been determined that the file in the update directory should not be moved. Therefore, it will be deleted.
2022/02/17 21:40:31 ======================
2022/02/17 21:40:31 ****** CONFIGURING THE APACHE TOMCAT SERVER FOR USE WITH THE ANSYS LICENSE MANAGEMENT CENTER ******
2022/02/17 21:40:31 Note: The Tomcat server logs can be found at the following location:
E:Program FilesANSYS IncShared FilesLicensing ools omcatlogs
2022/02/17 21:40:31 *** CHECKING TO SEE IF THE 'ANSYSLicensingTomcat' SERVICE IS INSTALLED...
2022/02/17 21:40:31 ...The service was not found on this machine.
2022/02/17 21:40:36 *** UPDATING THE 'ANSYS LICENSE MANAGEMENT CENTER' DOCUMENTATION DIRECTORY WITH THE MOST RECENT FILES...
2022/02/17 21:40:36 ...Copied the following file:
From: E:Program FilesANSYS IncShared FilesLicensinglicadmindoculicensing.pdf
To: E:Program FilesANSYS IncShared FilesLicensing oolslmcenterpdflicensing.pdf
2022/02/17 21:40:36 ...Copied the following file:
From: E:Program FilesANSYS IncShared FilesLicensinglicadmindocufnp_LicAdmin.pdf
To: E:Program FilesANSYS IncShared FilesLicensing oolslmcenterpdffnp_LicAdmin.pdf
2022/02/17 21:40:36 *** MOVING THE "toolsupdatejava" DIRECTORY TO THE "toolsjava" DIRECTORY, IF REQUIRED...
2022/02/17 21:41:15 ...Unless otherwise indicated above, the directory was successfully moved.
2022/02/17 21:41:15 *** MOVING THE "toolsupdate omcat" DIRECTORY TO THE "tools omcat" DIRECTORY, IF REQUIRED...
2022/02/17 21:41:16 ...Unless otherwise indicated above, the directory was successfully moved.
2022/02/17 21:41:16 *** REMOVING ANY OBSOLETE 'ANSYS LICENSE MANAGEMENT CENTER' FILES THAT ARE FOUND...
2022/02/17 21:41:16 *** ATTEMPTING TO COPY THE DEFAULT TOMCAT SERVER.XML FILE INTO PLACE, IF REQUIRED...
2022/02/17 21:41:16 ...The server.xml file already exists, so no action is required.
2022/02/17 21:41:16 *** CALCULATING THE PORT THAT THE TOMCAT SERVER WILL USE...
2022/02/17 21:41:16 ...The Tomcat server is configured to use port 1084.
2022/02/17 21:41:16 *** CREATING THE 'ANSYSLicensingTomcat' SERVICE...
2022/02/17 21:41:16 ...Using JRE from the following location:
E:Program FilesANSYS IncShared FilesLicensing oolsjavawinx64
2022/02/17 21:41:21 ...The 'ANSYSLicensingTomcat' service was successfully installed.
2022/02/17 21:41:21 *** CONFIRMING THAT PORT 1084 IS FREE...
2022/02/17 21:41:21 ...The port is free.
2022/02/17 21:41:21 *** ATTEMPTING TO START THE 'ANSYSLicensingTomcat' SERVICE...
2022/02/17 21:41:21 An attempt will be made to start the existing 'ANSYSLicensingTomcat' service, if it is stopped...
2022/02/17 21:41:29 ...ERROR: The 'ANSYSLicensingTomcat' service was started but then stopped.
2022/02/17 21:41:29 ...FATAL ERROR: The 'ANSYSLicensingTomcat' service was not able to be started.
2022/02/17 21:41:29 The licensing configuration cannot continue until this issue is resolved. Exiting.
*** Exiting the configuration with exit code 2 ***
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***** Licensing Server Configuration Warnings and Errors:
2022/02/17 21:41:29 ...ERROR: The 'ANSYSLicensingTomcat' service was started but then stopped.
2022/02/17 21:41:29 ...FATAL ERROR: The 'ANSYSLicensingTomcat' service was not able to be started.
2022/02/17 21:41:29 The licensing configuration cannot continue until this issue is resolved. Exiting.
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