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Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

License Manager Error: -5,357

    • Tejas Nagaraj Udupa
      Subscriber

      Hello,

       

      I have a student license of ANSYS using which I am trying to do AM DED simulation. But I have been getting an error when I try to solve. The error message I get is:

      ANSYS LICENSE MANAGER ERROR:
       Request name am_module does not exist in the licensing pool.
       No such feature exists.
       Feature:       am_module
       FlexNet Licensing error:-5,357

       

      Can anyone help me to resolve this error?
    • Rajeshwari Jadhav
      Ansys Employee

      Hi Tejas,

      Which licenses do you have can you send the screenshot of your license file, only first 10 lines.

    • Tejas Nagaraj Udupa
      Subscriber

      Hello,

      Okay, but I do not know how to access the license file. Where can I find it?

       

      If I have to do anything with the licensing settings, then please let me know the details to fill in.

    • Tejas Nagaraj Udupa
      Subscriber

      I get an error when I try to access my license.

    • Rajeshwari Jadhav
      Ansys Employee

      Hi Tejas,

      Did you install student free version Download Ansys Student | Workbench-based Simulation Tools application? or academic version Current Release (ansys.com) from portal?

      For student version you don't need licenses but there are few limitations, if you download from portal and have license for it then please contact your license server admin for servername and port no. (bydefault 1055).

      Do you know your Ansys Account No.?

    • Tejas Nagaraj Udupa
      Subscriber

      Hello,

      I installed the student version (I have attached a screenshot of the downloaded file for your reference).

      May I know the limitations of the student version? Can't I simulate DED process with the student version?

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