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3D Design

3D Design

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  3. License floati

License floati

    • December 19, 2024 at 4:18 pm
      Roberto
      Subscriber

        I have problems with the floating license, when I try to start ansys license manager it gives me this error. I have already done these operations:
      Created correct license file
      Given firewall access to files described in the ansys guide
      Restarted license server  

    • December 20, 2024 at 7:34 am
      Roberto
      Subscriber

      Hello 

      it's urgent can you let me know something?

      Regards

    • December 20, 2024 at 2:03 pm
      George Karnos
      Ansys Employee

      Hello Roberto,

      Open the following file using Notepad:

      C:\Program Files\Ansys Inc\Shared Files\licensing\license.log
      Are there errors listed in it?

      Regards,
      George

    • December 20, 2024 at 2:06 pm
      Roberto
      Subscriber

      Hi george

      could you send me a private email? I'm attaching the error file with the diagnostics.
      Now to solve the problem quickly we made the client change the server

      Regards

    • December 23, 2024 at 6:38 pm
      George Karnos
      Ansys Employee

      Hi Roberto,

      Email sent.

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