License floati

[Roberto]

  I have problems with the floating license, when I try to start ansys license manager it gives me this error. I have already done these operations:
Created correct license file
Given firewall access to files described in the ansys guide
Restarted license server  

[Roberto]

Hello 

it's urgent can you let me know something?

Regards

[George Karnos]

Hello Roberto,

Open the following file using Notepad:

C:\Program Files\Ansys Inc\Shared Files\licensing\license.log
Are there errors listed in it?

Regards,
George

[Roberto]

Hi george

could you send me a private email? I'm attaching the error file with the diagnostics.
Now to solve the problem quickly we made the client change the server

Regards

[George Karnos]

Hi Roberto,

Email sent.