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[Roberto]

Hello  Charudatta Bandgar

I have a customer who has renewed the license, every time he now closes SpaceClaim he gives him the error that the license is not valid, how can I fix it?
We have already tried in other PCs and the error is the same.
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2022/12/06 10:39:19 ...WARNING: Because no license files were found in the following location, the 'ANSYS, Inc. License Manager' service was not able to be started.
C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files
The ANSYS License Management Center's 'Add a License File' link should be used to install license files and to start the ANSYS, Inc. License Manager.
This can be accessed through the 'ANSYS, Inc. License Manager --> ANSYS License Management Center' item in the Windows Start menu/Apps page.

Regards

[Charudatta Bandgar]

Hello Roberto

Let me check.

[Roberto]

Hello Charudatta Bandgar

Do you have any news about the licensing problem? Can you fix it?

Regards

[Roberto]

Hello Charudatta Bandgar

Good morning and happy new year, I am writing to find out if the problem has been solved, I am waiting for a reply

Regards

[Roberto]

Hello Devendra Badguja

Charudatta Bandgar

The customer would like an answer otherwise he will no longer renew the license, 1 month has passed since he reported the error

Regards

[VJ]

Roberto Can you share a copy of the license file for review? Thanks. 

[Roberto]

Hello Vijay Prithiv

This morning I tried again and it no longer gave me the error on both PCs, if it happens again I'll tell you something.
1 pc is windows 8 and therefore I know that SpaceClaim is not compatible therefore the error could also be corrected, but on windows 10 it had to go without problems.

I sent the files to charudatta.

For now the problem is solved because today it didn't give any problems, if it happens again I warn you

Regards