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Interface not visible

- September 3, 2021 at 4:12 pm
  
  ankitkumarranjan
  Subscriber
  
  The whole screen of ansys discovery 2021 r1 is black i am not able to do anything only tools and commands are visible, what should i do
- September 6, 2021 at 4:10 am
  
  Charudatta Bandgar
  Forum Moderator
  
  Hello Ankit Kumar Ranjan Please go through this knowledge material and see if it helps. Regards.
  - September 6, 2021 at 9:15 am
    
    ankitkumarranjan
    Subscriber
    
    Charudatta Bandgar "We're sorry, this topic cannot be found." This is in Knowledge Material
  - September 6, 2021 at 9:20 am
    
    Charudatta Bandgar
    Forum Moderator
    
    Ankit Kumar Ranjan Apologies.
    
    The main cause of this issue is identified to be the NVIDIA drivers from the series 45x.x, which is working on some machines, but for some machines, it does not work. I would suggest you upgrade the graphics card driver to the latest ones from the manufacturer's website (from 46x.x series, etc.), and see if it works.
    
    Regards.

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