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Topics related to Ansys Discovery and Ansys SpaceClaim.
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  3. Installing the same license on two computers

Installing the same license on two computers

    • September 26, 2023 at 2:06 pm
      Konstantin Semyonov
      Subscriber

      I am trying to install SpaceClaim with the same licence on two identical computers. First one worked out fine, second one gets stuck on the Welcome screen and just keeps on clocking.

    • September 27, 2023 at 4:19 pm
      Devendra Badgujar
      Forum Moderator

      Hello Konstantin,

      Can you please share screenshot of the SpaceClaim screen? Does it give any error? 

      Regards,

      Devendra 

    • September 27, 2023 at 4:25 pm
      Konstantin Semyonov
      Subscriber

      No error message, just stuck in one place.

    • September 28, 2023 at 5:57 am
      Devendra Badgujar
      Forum Moderator

      Hello Konstantin,

      Make sure you run SpaceClaim as an administrator (right-click the SpaceClaim icon and select "Run as Administrator"). Also, make sure that your Firewalls/antivirus are not blocking SpaceClaim from running (temporarily turn off firewalls and antivirus). 

      Regards,

      Devendra 

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