Installation the student software

- January 9, 2022 at 8:53 pm
  
  Dor
  Subscriber
  
  Hi all,
  
  Tried several times downloading and using the student softwares (2021 R2), however everytime the therewas some issues.
  From the Log:
  
  ...
  Windows x64
  EnSight
  ...
  ...
  ...
  Date verification complete...No conflicts found.
  The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.
  This may take a while ...
  Successfully copied prerequisites from media.
  You don't need to install any prerequisites.
  Reading the installation media contents - please wait.
  ...
  ...
  RSS is disabled
  Performing licensing configuration via the following command...
  ...
  Licensing configuration has completed.
  ...
  Successfully created file associations.
  ...
  The installation completed with warnings/errors. Review any .err or .log files in:
  C:Program FilesANSYS IncANSYS Student
  
  What is the problem? If the name of the folder ,where the setup is located, is not written in Ensligh should be the problem?
  
  Thanks in advance!
- January 9, 2022 at 10:40 pm
  
  peteroznewman
  Subscriber
  
  Did you find a .err or .log file in that folder? If so, what was in the file?
  If all folder names, computer names and account names are in English with no spaces or special characters, that will have the best chance of success, though doing this might not solve your problem.
- January 10, 2022 at 11:11 am
  
  Rob
  Forum Moderator
  
  To add, did you extract the zip or try running from inside the zip folder. What errors do you see when trying to start Workbench or any of the Ansys software?
- January 10, 2022 at 4:44 pm
  
  Valparadiso
  Subscriber
  
  Hey,
  I have the same problem. After unzipping and executing of the setup.exe I get an error saying that a file is missing and that the missing file is called uninst_data.dat
  Obviously, I didn't delete anything from the zip folder. I even deleted it and downloaded it again.
  I hope you can help me.
- January 10, 2022 at 7:49 pm
  
  Dor
  Subscriber
  
  No .err or .log files in the folder
  All the folder names are in English
  Extracted the zip. There is no Workbench at all...
- January 10, 2022 at 11:02 pm
  
  peteroznewman
  Subscriber
  
  Did you right click on Setup.exe and select Run as Administrator?
- January 11, 2022 at 6:12 am
  
  Dor
  Subscriber
  
  Yes, still not working
- January 15, 2022 at 5:52 pm
  
  Dor
  Subscriber
  
  Still not working