Installation of LSDYNA License Manager and key file not working

- September 21, 2021 at 4:08 pm
  
  krwilli2
  Subscriber
  
  Our institution recently purchased LSDYNA and I followed a documented process for installation of the license manager which was working and functional (it no longer seems to be the case as launching the MUI generates a C++ error), but there were issues in installing the key file I had received. We require assistance in resolving issues with the install of both the license manager and the key that we were provided with.
- September 22, 2021 at 1:43 pm
  
  George Karnos
  Ansys Employee
  
  Is this the ANSYS License Manager or the LSTC LS DYNA License manager?
- September 22, 2021 at 1:44 pm
  
  krwilli2
  Subscriber
  
  LS DYNA License manager
- September 22, 2021 at 7:08 pm
  
  TrentE
  Ansys Employee
  
  If you have previously installed a license file and license server on that machine, then all you have to do is overwrite the previous "server_data" license file with the new license file that you were sent, and restart the LSTC License Manager. If you have admin privileges, you may restart the LSTC License Manager by opening the Windows Service Control Manager, scrolling to the LSTC License Manager service, opening that service, and pressing stop and then start. Rebooting the machine also restarts all of the services.