Learning Forum

[poulson]

Hi, I seem to have a problem with the install, and hoping the forum can help me get past it. As a note, I installed a different package (ANSYSACADEMICSTUDENT_2024R2.2WINX64) and had no issues.  So I am wondering what is the problem?

This is the Install.err file for ELECTRONICSSTUDENT_2025R2_WINX64. 

>>>--------------------------------------->
Ansys installation: Sun Aug 03 14:19:32 2025
Revision: 2025 R2

   ###### Error #######
   Error executing custom python script configuration for 'C:\Program Files\ANSYS Inc\ANSYS 2025 R2\v252\installer\dev_configs\electronicsstudent\EM_config.py'
   'C:\Program Files\ANSYS Inc\ANSYS 2025 R2\v252\commonfiles\CPython\3_10\winx64\Release\python\python.exe' terminated after 1 attempts with the following error(s): 
       Process crashed
   Exit Code: -1073741795
>>>--------------------------------------->

[poulson]

 

More details, it looks like the EM_config.py has some undefined enviroment variabler in the os import.  This is from executing the python script after the install.

(Program executes to line 264)

>>>>>>>>>>>>>>>>>>>>>>>>>

Configuring Electromagnetics Suite…

Warning: C:\Promgam Files\ANSYS Inc\v\AnsysEM\product.info doesn’t exist
Traceback (most recent call last):
  File “C:\Program Files\ANSYS Inc\ANSYS 2025 R2\v252\installer\dev_configs\electronicsstudent\EM_config.py”, line 339, in
    configure_temp_dir (args.unconfig)
  File “C:\Program Files\ANSYS Inc\ANSYS 2025 R2\v252\installer\dev_configs\electronicsstudent\EM_config.py”, line 117, in configure_temp_dir
    with open(def_cfg, ‘r’) as file:

FileNotFoundError: [Errno 2] No such file or directory: ‘C:\\Promgam Files\\ANSYS Inc\\v\\AnsysEM\\config\\default.cfg'

>>>>>>>>>>>>>>>>>>>>>>>

So I am gathereing,  either the envirement isn’t being set or there is an error in the script,…. 

 

[poulson]

Problem solved.  Need to manually set the ANSYS_INSTALL_DIR (ANSYS Student ) anad ANSYS_VERSION (252 <default>) in the system variables.

Add the Install directory path, "C:\Program Files\ANSYS Inc\ANSYS Student <default>"

run,... python.exe EM_config.py from a cmd window with administrator privileges.

That is what worked for me, to complete the install and set the start menu links.

[Ashish Khemka]

Thanks for the update!

Regards,

Ashish Khemka

[alessandro.brugnoni01]

 

Dear Poulson,
I’m experiencing the same issue. As you said I tried to change the EM_config.py file as follows:

{

 

install_dir = "C:\\Program Files\\ANSYS Inc\\ANSYS Student"
version_dir = "252"

year_version = "20" + version_dir [0:2] + "." + version_dir [2]
install_base = install_dir + "\\v" + version_dir + "\\AnsysEM"

 

}

Then, I ran the cmd.exe as administrator and typed:

 
{

cd C:\Program Files\ANSYS Inc\ANSYS Student\v252\installer\dev_configs\electronicsstudent

}

This appears:

{
Configuring Electromagnetics Suite…
Warning: \v\AnsysEM\product.info doesn’t exist
Traceback (most recent call last):
  File “C:\Program Files\ANSYS Inc\ANSYS Student\v252\installer\dev_configs\electronicsstudent\EM_config.py”, line 339, in
    configure_temp_dir (args.unconfig)
  File “C:\Program Files\ANSYS Inc\ANSYS Student\v252\installer\dev_configs\electronicsstudent\EM_config.py”, line 117, in configure_temp_dir
    with open(def_cfg, ‘r’) as file:
         ^^^^^^^^^^^^^^^^^^
OSError: [Errno 22] Invalid argument: ‘\\v\\AnsysEM\\config\\default.cfg'

}

Could you help with this issue, please?
Thank you in advance.