Learning Forum

[simsek8]

There is a stubborn error I encounter when I try to install the software.

Here is the install.err file:

>>>---------------------------------------> Ansys installation: Pzt Eki 10 21:08:54 2022 Revision: 2022 R2 ###### Error ####### Error extracting C:\Users\emre\Downloads\ANSYSACADEMICSTUDENT_2022R2_WINX64\additive_cl\WINX64.7z: '"C:\Users\emre\AppData\Local\Temp\ans_install_tmp8704\7zip\7z.exe" x -aoa -bb1 "C:\Users\emre\Downloads\ANSYSACADEMICSTUDENT_2022R2_WINX64\additive_cl\WINX64.7z" "-oC:\Program Files\ANSYS Inc\ANSYS Student\v222"' terminated after 1 attempts with the following error(s): Unknown error Exit Code: 2 >>>--------------------------------------->

>>>---------------------------------------> Ansys installation: Pzt Eki 10 21:31:55 2022 Revision: 2022 R2 ###### Error ####### Error executing configuration script 'C:\Users\emre\AppData\Local\Temp\ans_install_tmp14192\config\AnsConfigWB.tcl' '"C:\Users\emre\AppData\Local\Temp\ans_install_tmp14192\tcl\bin\winx64\tclsh.exe" "C:\Users\emre\AppData\Local\Temp\ans_install_tmp14192\config\AnsConfigWB.tcl" -installdir "C:\Program Files\ANSYS Inc\ANSYS Student" -rev 222 -dotrev 2022 R2 -scripttosource "C:\Users\emre\AppData\Local\Temp\ans_install_tmp14192\config\ConfigCommon.tcl" -sourcedir "C:\Users\emre\AppData\Local\Temp\ans_install_tmp14192" -os_lang en-us -install ' terminated after 1 attempts with the following error(s): Unknown error Exit Code: 1 Graphics Driver Verification and Setup Error. >>>--------------------------------------->

 

Regards,

Emre

[peteroznewman]

Did you extract the files from the .zip file first, then open a Windows Explorer window on the new folder that was unpacked from the archive?  You can' run the setup.exe from inside the zip file.

Did you Run As Administrator the setup.exe?

[simsek8]

Thanks for the quick reply. Yes, I extracted the files from .zip first. After that, I installed some exe files inside of prereq sub-folder. Finally, I right-clicked setup.exe and clicked run as administrator.

I also want to elaborate on my pc and installation history. I was using Ansys Student Edition without any problem. Today I realised there is a licence problem. Thus I uninstalled and downloaded a new installation file from Ansys Student webpage.

Best regards,
Emre

 

[peteroznewman]

Open a Windows Explorer and in the address bar, type %appdata% and hit Enter.

You will be in the Roaming folder and will see an ANSYS folder. Delete that folder. Then go up a level then down into the Local folder where you will see another ANSYS folder. Delete that folder.

Now go to C:\Program Files and delete the ANSYS Inc folder.

Restart your PC then try to install ANSYS one more time.

 

[simsek8]

Thanks, I did as you said. Unfortunately, it gives a similar error.

>>>--------------------------------------->
Ansys installation: Pzt Eki 10 23:50:11 2022
Revision: 2022 R2

   ###### Error #######
   Error executing configuration script 'C:\Users\emre\AppData\Local\Temp\ans_install_tmp3740\config\AnsConfigWB.tcl'
   '"C:\Users\emre\AppData\Local\Temp\ans_install_tmp3740\tcl\bin\winx64\tclsh.exe" "C:\Users\emre\AppData\Local\Temp\ans_install_tmp3740\config\AnsConfigWB.tcl"  -installdir "C:\Program Files\ANSYS Inc\ANSYS Student" -rev 222 -dotrev 2022 R2 -scripttosource "C:\Users\emre\AppData\Local\Temp\ans_install_tmp3740\config\ConfigCommon.tcl" -sourcedir "C:\Users\emre\AppData\Local\Temp\ans_install_tmp3740" -os_lang en-us -install ' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   Graphics Driver Verification and Setup Error.
>>>--------------------------------------->

[peteroznewman]

Try installing the latest Driver for your Graphics Adapter.

[simsek8]

Since my dedicated graphical driver (AMD Radeon R9 M265X) was broken I have been using my laptop with disabling the dedicated and enabling only on board driver card (Intel HD Graphics 4600). This thing is not new for Ansys products. Because I was using 2021, 2019 or other versions I don't remember and Ansys didn't give any problem.

Regards,

Emre

[kesav Raj]

There is a stubborn error I encounter when I try to install the software.

Here is the install log file:

Start Installation: Tue Nov 8 08:37:28 2022

Revision: 2022 R2

 

Platform specifics:

Windows

Username of Installer: MSI\KESAV RAK M K

User Has Administrator Privileges

C:\Users\KESAVR~1\AppData\Local\Temp\ans_install_tmp8052\instcore.exe -usetempdir C:\Users\KESAVR~1\AppData\Local\Temp\ans_install_tmp8052 -launchdir D:\ansys -admin

Initial mount directory:

D:\ansys

Installation Directory:

C:\Program Files\ANSYS Inc\ANSYS Student

 

Windows x64

Ansys, Inc. Products

Explicit Dynamics

Autodyn

Fluid Dynamics

CFX (includes CFD-Post)

Chemkin

Energico

Model Fuel Library (Encrypted)

Reaction Workbench

EnSight

FENSAP-ICE

Fluent (includes CFD-Post)

Forte (includes EnSight)

Polyflow (includes CFD-Post)

TurboGrid

Offshore

Aqwa

Structural Mechanics

Mechanical Products

Ansys Geometry Interfaces

Discovery Geometry Interface

SpaceClaim Geometry Interface

 

The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.

This may take a while ...

Successfully copied prerequisites from media.

 

You don't need to install any prerequisites.

 

Reading the installation media contents - please wait.

 

Extraction: D:\ansys\framewrk\WINX64.7z ...

Extraction: D:\ansys\instcore\tcl\COMMON.TGZ ...

Extraction: D:\ansys\instcore\tcl\WINX64.TGZ ...

Extraction: D:\ansys\instutil\INSTUTIL.7z ...

Extraction: D:\ansys\instcore\tcl\COMMON.TGZ ...

Extraction: D:\ansys\instcore\tcl\WINX64.TGZ ...

Extraction: D:\ansys\instcore\tk\COMMON.TGZ ...

Extraction: D:\ansys\instcore\tk\WINX64.TGZ ...

Extraction: D:\ansys\configs\clientlicensing\WINX64.7z ...

Extraction: D:\ansys\clclient\WINX64.7z ...

Extraction: D:\ansys\subs\WINX64.7z ...

Extraction: D:\ansys\autodyn\WINX64.7z ...

Extraction: D:\ansys\addincfg\autodyn\WINX64.7z ...

Extraction: D:\ansys\sgcharts\WINX64.7z ...

Extraction: D:\ansys\fwgfx\WINX64.7z ...

Extraction: D:\ansys\commoninstall\WINX64.7z ...

Extraction: D:\ansys\configs\ansconfigdll\WINX64.7z ...

Extraction: D:\ansys\common\WINX64.7z ...

Extraction: D:\ansys\configs\common\WINX64.7z ...

Extraction: D:\ansys\cpythext\WINX64.7z ...

Extraction: D:\ansys\cpythnew\WINX64.7z ...

Extraction: D:\ansys\cpythcloudext\WINX64.7z ...

Extraction: D:\ansys\hlp\hlpviewer\HLPVIEWER.7z ...

Extraction: D:\ansys\configs\help\WINX64.7z ...

Extraction: D:\ansys\tp\7zip\WINX64.7z ...

Extraction: D:\ansys\tp\angular-nvd3\WINX64.7z ...

Extraction: D:\ansys\tp\angular-ui-context-menu\WINX64.7z ...

Extraction: D:\ansys\tp\angular-ui-tree\WINX64.7z ...

Extraction: D:\ansys\tp\angularjs\WINX64.7z ...

Extraction: D:\ansys\tp\angularjs-slider\WINX64.7z ...

Extraction: D:\ansys\tp\angularUI\WINX64.7z ...

Extraction: D:\ansys\tp\bootstrap\WINX64.7z ...

Extraction: D:\ansys\tp\d3\WINX64.7z ...

Extraction: D:\ansys\tp\ffmpeg\WINX64.7z ...

Extraction: D:\ansys\tp\IntelCompiler\WINX64.7z ...

Extraction: D:\ansys\tp\jquery\WINX64.7z ...

Extraction: D:\ansys\tp\ngInfiniteScroll\WINX64.7z ...

Extraction: D:\ansys\tp\nvd3\WINX64.7z ...

Extraction: D:\ansys\tp\qt\WINX64.7z ...

Extraction: D:\ansys\tp\signalr\WINX64.7z ...

Extraction: D:\ansys\tp\hdf5\WINX64.7z ...

Extraction: D:\ansys\tp\zlib\WINX64.7z ...

Extraction: D:\ansys\tp\openjre\WINX64.7z ...

Extraction: D:\ansys\configs\wb\WINX64.7z ...

Extraction: D:\ansys\addins\WINX64.7z ...

Extraction: D:\ansys\addins\ansoft\WINX64.7z ...

Extraction: D:\ansys\addins\matdes\WINX64.7z ...

Extraction: D:\ansys\addincfg\wb\WINX64.7z ...

Extraction: D:\ansys\corewb\WINX64.7z ...

Extraction: D:\ansys\cads\cadaisol\WINX64.7z ...

Extraction: D:\ansys\cads\cadregistry\WINX64.7z ...

Extraction: D:\ansys\meshing\WINX64.7z ...

Extraction: D:\ansys\blademodeler\WINX64.7z ...

Extraction: D:\ansys\apipsrv\WINX64.7z ...

Extraction: D:\ansys\designmodeler\WINX64.7z ...

Extraction: D:\ansys\syscplg\WINX64.7z ...

Extraction: D:\ansys\mechsrvplg\WINX64.7z ...

Extraction: D:\ansys\rsm\WINX64.7z ...

Extraction: D:\ansys\icemwb\WINX64.7z ...

Extraction: D:\ansys\addincfg\turbosys\WINX64.7z ...

Extraction: D:\ansys\cads\acispara\WINX64.7z ...

Extraction: D:\ansys\sec\WINX64.7z ...

Extraction: D:\ansys\spaceclm\WINX64.7z ...

Extraction: D:\ansys\configs\spaceclm\WINX64.7z ...

Extraction: D:\ansys\ccm\WINX64.7z ...

Extraction: D:\ansys\ecadxltr\WINX64.7z ...

Extraction: D:\ansys\electro\WINX64.7z ...

Extraction: D:\ansys\cads\spatialiop\WINX64.7z ...

Extraction: D:\ansys\aas\WINX64.7z ...

Extraction: D:\ansys\cfxcomon\WINX64.7z ...

Extraction: D:\ansys\addincfg\minerva\WINX64.7z ...

Extraction: D:\ansys\addincfg\granta_gateway\WINX64.7z ...

Extraction: D:\ansys\addins\granta_gateway\WINX64.7z ...

Extraction: D:\ansys\addincfg\granta_selector\WINX64.7z ...

Extraction: D:\ansys\addins\granta_selector\WINX64.7z ...

Extraction: D:\ansys\cads\stride\WINX64.7z ...

Extraction: D:\ansys\cads\hoops\WINX64.7z ...

Extraction: D:\ansys\addins\injmold\WINX64.7z ...

Extraction: D:\ansys\dpf\WINX64.7z ...

Extraction: D:\ansys\tp\intelmkl2020.0.166\WINX64.7z ...

Extraction: D:\ansys\cff\WINX64.7z ...

Extraction: D:\ansys\cfx\WINX64.7z ...

Extraction: D:\ansys\addincfg\cfx\WINX64.7z ...

Extraction: D:\ansys\configs\cfx\WINX64.7z ...

Extraction: D:\ansys\post\WINX64.7z ...

Extraction: D:\ansys\addincfg\cfdpost\WINX64.7z ...

Extraction: D:\ansys\cfxcomon\WINX64.7z ...

Extraction: D:\ansys\tp\cpprestsdk\WINX64.7z ...

Extraction: D:\ansys\chemkin\WINX64.7z ...

Extraction: D:\ansys\configs\chemkin\WINX64.7z ...

Extraction: D:\ansys\addincfg\chemkin\WINX64.7z ...

Extraction: D:\ansys\tp\intelmkl2021.3.0\WINX64.7z ...

Extraction: D:\ansys\configs\energico\WINX64.7z ...

Extraction: D:\ansys\configs\rdworkbench\WINX64.7z ...

Extraction: D:\ansys\ensight\WINX64.7z ...

Extraction: D:\ansys\configs\ensight\WINX64.7z ...

Extraction: D:\ansys\nexus\WINX64.7z ...

Extraction: D:\ansys\fensap\WINX64.7z ...

Extraction: D:\ansys\configs\fensap\WINX64.7z ...

Extraction: D:\ansys\post\WINX64.7z ...

Extraction: D:\ansys\cfxcomon\WINX64.7z ...

Extraction: D:\ansys\configs\cfdpost\WINX64.7z ...

Extraction: D:\ansys\fluentc\WINX64.7z ...

Extraction: D:\ansys\fluents\WINX64.7z ...

Extraction: D:\ansys\fluenta\WINX64.7z ...

Extraction: D:\ansys\fluentu\WINX64.7z ...

Extraction: D:\ansys\fluentp\WINX64.7z ...

Extraction: D:\ansys\fluentm\WINX64.7z ...

Extraction: D:\ansys\fluent2d\WINX64.7z ...

Extraction: D:\ansys\fluent2ddp\WINX64.7z ...

Extraction: D:\ansys\fluent3d\WINX64.7z ...

Extraction: D:\ansys\fluent3ddp\WINX64.7z ...

Extraction: D:\ansys\addincfg\fluent\WINX64.7z ...

Extraction: D:\ansys\configs\fluent\WINX64.7z ...

Extraction: D:\ansys\distcomp\WINX64.7z ...

Extraction: D:\ansys\ensight_components\WINX64.7z ...

Extraction: D:\ansys\polyflow\WINX64.7z ...

Extraction: D:\ansys\addincfg\polyflow\WINX64.7z ...

Extraction: D:\ansys\addincfg\matpro\WINX64.7z ...

Extraction: D:\ansys\configs\polyflow\WINX64.7z ...

Extraction: D:\ansys\forte\WINX64.7z ...

Extraction: D:\ansys\addincfg\forte\WINX64.7z ...

Extraction: D:\ansys\configs\forte\WINX64.7z ...

Extraction: D:\ansys\turbogrd\WINX64.7z ...

Extraction: D:\ansys\cfxcomon\WINX64.7z ...

Extraction: D:\ansys\configs\tg\WINX64.7z ...

Extraction: D:\ansys\aqwa\WINX64.7z ...

Extraction: D:\ansys\addincfg\aqwa\WINX64.7z ...

Extraction: D:\ansys\configs\aqwa\WINX64.7z ...

Extraction: D:\ansys\ansys\WINX64.7z ...

Extraction: D:\ansys\configs\ansys\WINX64.7z ...

Extraction: D:\ansys\addincfg\ansys\WINX64.7z ...

Extraction: D:\ansys\addincfg\matdes\WINX64.7z ...

Extraction: D:\ansys\solver\WINX64.7z ...

Extraction: D:\ansys\data\DATA.GZ ...

Extraction: D:\ansys\apdl\APDL.GZ ...

Extraction: D:\ansys\geompara\WINX64.7z ...

Extraction: D:\ansys\addincfg\mech\WINX64.7z ...

Extraction: D:\ansys\acp\WINX64.7z ...

Extraction: D:\ansys\addprintgeometry\WINX64.7z ...

Extraction: D:\ansys\addins\acp\WINX64.7z ...

Extraction: D:\ansys\configs\acp\WINX64.7z ...

Extraction: D:\ansys\shapeoptimization\WINX64.7z ...

Extraction: D:\ansys\dpf\plugins_composites\WINX64.7z ...

Extraction: D:\ansys\additive_cl\WINX64.7z ...

Extraction: D:\ansys\cads\acad\WINX64.7z ...

Extraction: D:\ansys\cads\cat5\WINX64.7z ...

Extraction: D:\ansys\cads\datakit\WINX64.7z ...

Extraction: D:\ansys\cads\osm\WINX64.7z ...

Extraction: D:\ansys\cads\fusion\WINX64.7z ...

Extraction: D:\ansys\geomproe\WINX64.7z ...

Extraction: D:\ansys\cads\pe\WINX64.7z ...

Extraction: D:\ansys\cads\ai\WINX64.7z ...

Extraction: D:\ansys\geomunig\WINX64.7z ...

Extraction: D:\ansys\cads\nx\WINX64.7z ...

Extraction: D:\ansys\cads\se\WINX64.7z ...

Extraction: D:\ansys\cads\sw\WINX64.7z ...

Extraction: D:\ansys\student\WINX64.7z ...

Extraction: D:\ansys\license\WINX64.7z ...

RSS is disabled

 

Creating Start Menu items for Ansys client licensing ...

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigCommon.exe

Configuring Help ...

 

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigHelp.exe

 

ANSYS Internet Doc has been configured.

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigWB.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\Framework\bin\Win64\Ans.DriverSetup.exe

Running "C:\Program Files\ANSYS Inc\ANSYS Student\v222\RSM\bin\AnsConfigRSM.exe" -encodingUTF8

 

Configuring RSM...

 

 

 

Configuring default RSM and ARC Port numbers for 2022 R2 ...

 

Done!

 

 

 

User has Administrator privileges

 

 

 

----------------------------------------------------------------------------------

 

Creating Start Menu Shortcut for RSM 2022 R2 Configuration...

 

Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R2\Remote Solve Manager\RSM Configuration 2022 R2.lnk

 

Creating Start Menu Shortcut for RSM 2022 R2 Job Monitor...

 

Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R2\Remote Solve Manager\RSM Job Monitoring 2022 R2.lnk

 

Creating Start Menu Shortcut for RSM 2022 R2 Cluster Monitor...

 

Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R2\Remote Solve Manager\RSM Cluster Monitoring 2022 R2.lnk

 

Creating Start Menu Shortcut for ARC 2022 R2 Configuration...

 

Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R2\Remote Solve Manager\ARC Configuration 2022 R2.lnk

 

Creating Start Menu Shortcut for DCG 2022 R2 Configuration...

 

Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R2\Remote Solve Manager\DCG Configuration 2022 R2.lnk

 

Created Shortcut C:\Program Files\ANSYS Inc\ANSYS Student\v222\RSM\bin\HPCServices\DCG Local Portal.lnk

 

Created Shortcut C:\Program Files\ANSYS Inc\ANSYS Student\v222\RSM\bin\HPCServices\DCG Local Shutdown.lnk

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigCFX.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigCHEMKIN.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigEnergico.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigRDWorkbench.exe

Configuring EnSight ...

 

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigEnsight.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigFENSAP.exe

Configuring ANSYS CFD Post ...

 

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigCFDPost.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigFLUENT.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigPolyflow.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigFORTE.exe

Configuring ANSYS TurboGrid ...

 

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigTG.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigAQWA.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigANSYS.exe

 

 

Adding write permissions for Users and Administrators group ...

Configuring ACP ...

 

Running C:\Program Files\ANSYS Inc\ANSYS Student\v222\commonfiles\configs\winx64\config\AnsConfigACP.exe

Running "C:\Program Files\ANSYS Inc\ANSYS Student\v222\aisol\..\commonfiles\CAD\bin\winx64\Ans.CadInt.CADConfigurationUtility.exe"

 

 

 

Log files is C:\Program Files\ANSYS Inc\ANSYS Student\v222\CADConfigLogs\Latest\CADConfigurationMgr.log

 

MessageLogger.logFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v222\CADConfigLogs\Latest\CADConfigurationMgr.log

 

ErrorLogger.errorFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v222\CADConfigLogs\CADConfigurationMgr.err

 

Prerequisites ..... Configure Success

 

SC Workbench PlugIn ..... Configure Success

 

Discovery Workbench Plugin ..... Not Configured

 

Successfully created file associations.

 

 

Installation Complete: Tue Nov 8 08:47:55 2022

workbench is starting but can't able to lanch Mechanical for modelling