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Topics related to Ansys Discovery and Ansys SpaceClaim.
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Installation discovery

    • September 27, 2024 at 9:33 am
      Charlie
      Subscriber

      Hello,
      2 of our customers encountered a problem when installing Discovery. When launching the installation, they received a critical error ‘Instcore.exe’ or ‘uninst_data.dat’.
      After searching the forum, this problem existed in 2022 and the firewall and antivirus had to be deactivated. We therefore deactivated and reloaded discovery but the problem persists. Do you have any idea where this problem might be coming from? 

      regards

    • September 30, 2024 at 10:31 am
      Rajeshwari Jadhav
      Ansys Employee

      Hi,

      Did you extract the package before running setup.exe as an admin?

      - disable antivirus scanners during installation
- make sure to extract the downloaded .zip file before attempting to install
      • April 21, 2025 at 9:19 pm
        aftabkhan.mech28
        Subscriber

        hi,

        i actually did extracted it before installation and i also deactivated the antivirus but it still shows critical error while installing,

        can you please help me with it?

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