Installation and Setup problems

- October 6, 2018 at 12:43 pm
  
  AeroX
  Subscriber
  
  Hello to everyone.
  
  I've recently downloaded the new version of Ansys AIM 19.2 to install it on a new device.
  
  Althought the insallation has been very easy and fast,during the setup and the loading process operation it has appeared a message in the Process Log:
  
  As you can see just after finishing the process log,the setup program won't let me click on next,so I've tried to simply click on exit and to try to start the program,but unluckly I wasn't able to find AIM in my programs.
  
  In dspite of that the installation of normal AIM components program as Fluent,CFX,workbench etc... has been succesful.
  
  Can someone help me with this problem related to the error logger?
- October 7, 2018 at 4:17 am
  
  Fab237
  Subscriber
  
  I have a similar problem! the analysis systems tool can't be loaded and when launching tutorial 1 it says adding ACPfile missing
- October 7, 2018 at 9:26 pm
  
  Fab237
  Subscriber
  
  it is refered as ANSYS 19.2
  
  I have solved my problem by updating the graphic cards, maing more space available (i guess that was the cause of my problem) then i relaunched the setup without uninstalling the "bad" installation. Most is working fine! Still a little issue to import dxf files.
- October 8, 2018 at 4:16 pm
  
  tsiriaks
  Ansys Employee
  
  Hi AeroX,
  
  We are working on the issue described in /forum/forums/topic/error-downloading-19-2-ansys-student-aim/
  
  Could you check if your 'AIM installation package' has the name "AIMANSYSACADEMICSTUDENT_192_WINX64" or "ANSYSACADEMICSTUDENT_192_WINX64"
  
  If the latter is the one you have, that would describe why you don't have AIM.
  
  On a separate note, no need to worry about that hung installation as it's already completed every step. Your installation is fine.
  
  Thank you,
  
  Win
- October 8, 2018 at 5:16 pm
  
  AeroX
  Subscriber
  
  I see,thank you very much Tsiriaks,I've checked about the problem trought the link you've posted,so how can I get AIM 19.2?
- October 8, 2018 at 6:30 pm
  
  tsiriaks
  Ansys Employee
  
  Hi AeroX ,
  
  Our IT is fixing the link. We will let you know once it's fixed.
  
  Thank you,
  
  Win
- October 8, 2018 at 6:55 pm
  
  tsiriaks
  Ansys Employee
  
  Hi AeroX ,
  
  It's fixed now, please try the download again.
  
  Thank you,
  
  Win
- October 8, 2018 at 7:04 pm
  
  AeroX
  Subscriber
  
  Thank you Win,you people are awesome,I will give it a shot immediatly!
- October 8, 2018 at 7:13 pm
  
  tsiriaks
  Ansys Employee
  
  You are welcome
  
  Let us know how it goes with this corrected package.
  
  Thank you,
  
  Win