TAGGED: scale, spaceclaim
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October 1, 2021 at 1:19 pm
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October 4, 2021 at 5:13 am
Devendra Badgujar
Forum ModeratorHi Roberto
I am looking into this and will get back to you soon.
Regards.
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October 4, 2021 at 11:11 am
Devendra Badgujar
Forum ModeratorHi Roberto
Does this happen with any drawing file or specific to the drawing you are working with ?
Please can you send the file for which you get the said issue so that I can replicate it on my end to understand it better.Â
Regards.
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October 4, 2021 at 12:33 pm
Roberto
SubscriberHello Devendra Badgujar
The problem is on random files, now I will ask the customer if it is possible to have the file.
Surely if he tells me yes, I will send it to you privatelyBest Regards
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October 4, 2021 at 1:15 pm
Roberto
SubscriberHello Devendra Badgujar
Can you send me a secure link so that I can send you the file?
Best Regards
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October 4, 2021 at 2:45 pm
Devendra Badgujar
Forum ModeratorRobertoÂ
I have sent the secure link, please check it.
Regards.
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October 4, 2021 at 2:47 pm
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October 6, 2021 at 6:30 am
Devendra Badgujar
Forum ModeratorHi Roberto You can change the scale of the drawing back to normal format from decimals to fractions by manually entering the fraction value ( like 1:5 ) in the Scale Option under Detail Tab. I have attached a video to demonstrate that process for your reference. I will have to check with the team as to why this happens and will let you know soon. Regards.? This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions-
October 6, 2021 at 6:49 am
Roberto
SubscriberDevendra Badgujar HelloÂ
I will await your news
Best Regards
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October 6, 2021 at 2:45 pm
Devendra Badgujar
Forum ModeratorHi Roberto
In order for us to fully understand the problem we need to know the steps taken that resulted in the problem. Please provide the steps to the best of your ability , so that we can create a bug report.
Regards.
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October 6, 2021 at 3:09 pm
Roberto
SubscriberHello Devendra Badgujar
Randomly, sometimes when you open the file the scale text is displayed differently
Best Regards
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October 8, 2021 at 8:21 am
Devendra Badgujar
Forum ModeratorHi Roberto
We have not come across this issue before and also I was not able to reproduce that on my end. And as you said that this is happening randomly sometimes for now only work around for it is manually entering the fraction value to change the format.
Please let us know if the issue occurs frequently.
Thanks & Regards.
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October 8, 2021 at 9:54 am
Roberto
SubscriberHello Devendra Badgujar The problem often happens, even on our computers and not just the customer's.
Have you tried to open the client's artboard, why doesn't it look like it from your video?Best Regards
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October 8, 2021 at 11:39 am
Devendra Badgujar
Forum ModeratorHello Roberto
Yes when I first opened the client's artboard it showed the decimal format but when I changed it manually to fraction value, saved it and when I reopened it the issue was solved and I was able to see the normal format like fractions only.
The difference in client's artboard and in the video I sent you might be due to different drawing sheet format.
Let me discuss this problem with the team and I will get back to you soon.
Regards.
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November 25, 2021 at 9:01 am
Devendra Badgujar
Forum ModeratorHello Roberto
Regarding this issue for now only possible work around is manually entering the fraction value to change the scale format.Â
Thank you for your understanding.
Regards.
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