Learning Forum

[Roberto]

Hello I reopened a drawing made a short time ago and I found myself in these conditions. The scale of the drawing has changed to decimals instead of the normal format in fractions (like 1: 5). How do you put it back and why does this happen? Best Regards

[Devendra Badgujar]

Hi Roberto

I am looking into this and will get back to you soon.

Regards.

[Devendra Badgujar]

Hi Roberto

Does this happen with any drawing file or specific to the drawing you are working with ?

Please can you send the file for which you get the said issue so that I can replicate it on my end to understand it better. 

Regards.

[Roberto]

Hello Devendra Badgujar

The problem is on random files, now I will ask the customer if it is possible to have the file.
Surely if he tells me yes, I will send it to you privately

Best Regards

[Roberto]

Hello Devendra Badgujar

Can you send me a secure link so that I can send you the file?

Best Regards

[Devendra Badgujar]

Roberto 

I have sent the secure link, please check it.

Regards.

[Roberto]

Devendra Badgujar Hello I can't write anything Can you resend it? Best Regards

[Devendra Badgujar]

Hi Roberto You can change the scale of the drawing back to normal format from decimals to fractions by manually entering the fraction value ( like 1:5 ) in the Scale Option under Detail Tab. I have attached a video to demonstrate that process for your reference. I will have to check with the team as to why this happens and will let you know soon. Regards.

? This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions

[Roberto]

Devendra Badgujar Hello 

I will await your news

Best Regards

[Devendra Badgujar]

Hi Roberto

In order for us to fully understand the problem we need to know the steps taken that resulted in the problem. Please provide the steps to the best of your ability , so that we can create a bug report.

Regards.

[Roberto]

Hello Devendra Badgujar

Randomly, sometimes when you open the file the scale text is displayed differently

Best Regards

[Devendra Badgujar]

Hi Roberto

We have not come across this issue before and also I was not able to reproduce that on my end. And as you said that this is happening randomly sometimes for now only work around for it is manually entering the fraction value to change the format.

Please let us know if the issue occurs frequently.

Thanks & Regards.

[Roberto]

Hello Devendra Badgujar The problem often happens, even on our computers and not just the customer's.
Have you tried to open the client's artboard, why doesn't it look like it from your video?

Best Regards

[Devendra Badgujar]

Hello  Roberto

Yes when I first opened the client's artboard it showed the decimal format but when I changed it manually to fraction value, saved it and when I reopened it the issue was solved and I was able to see the normal format like fractions only.

The difference in client's artboard and in the video I sent you might be due to different drawing sheet format.

Let me discuss this problem with the team and I will get back to you soon.

Regards.

[Devendra Badgujar]

Hello Roberto

Regarding this issue for now only possible work around is manually entering the fraction value to change the scale format. 

Thank you for your understanding.

Regards.