Learning Forum

[ronnie.russell]

How do I update my login Profile with my new email address (my old email address will end soon)?

[ronnie.russell]

My old email is ronnie.russell@bhge.com and my new email is ronnie.russell@bakerhughes.com

[Subashni Ravichandran]

Hello Ronnie Russell

I see that you have registered with your new email id.

Would you like me to add the new email as the Admin and remove the old one?

Can you please share your customer ID?

[ronnie.russell]

Subashni , I didn't know I registered with my new email ID (ronnie.russell@bakerhughes.com). However, this new email (ronnie.russell@bakerhughes.com) has been my ID for Support.ANSYS.com and ANSYS Learning Hub for a long time.

Is discoveryforum.ansys.com email ID related or different from those websites?

Yes, I do want to add the new email (ronnie.russell@bakerhughes.com) as the Admin to the discoveryforum.ansys.com website login. Will password stay the same as it was?

My customer ID = 1049329 for support.ansys.com website. Is this the same customer ID you need for discoveryforum.ansys.com?

[Subashni Ravichandran]

Hello Ronnie Russell

I do see that you have a registered account with Discovery Forum.

Also, the Support.ansys.com and Learning Hub accounts are different from Discovery Portal account.

The company ID must be different for Discovery subscription license. I will need that to change the Admin for Discovery subscription licenses.

Or you can share the PO number for the Discovery subscription licenses.