Learning Forum

[abrahamdenes]

Hi,

I don't know if this has been asked before, or is it supposed to be a normal thing for Student products, but when I click on a question mark in the program, in need of some information, the help window is blank. It is only a white background. Should I reinstall the product? Can I find the help and context help somewhere on the web, maybe as a PDF file?

Best regards,

Denes Abraham

[Rob]

Help should take you to an online version as of about R19.2 so please check your net connection.

[abrahamdenes]

There is no problem with my internet connection.

[abrahamdenes]

These are what come up, just blank boxes.

[tsiriaks]

Can you try open the help from Structural module and see if you get the same issue ?

Thanks,

Win

[abrahamdenes]

Sorry for the late answer.

I cannot access the help in any of the templates or modules.

Edit: I reinstalled AIM, still no change.

Edit2: I'm just gonna use the guidebook online, and not care about the blank help in AIM.

[dumat]

I actually have the same exact problem and have no idea how to solve it. Any help would be appreciated.

[rms3555]

Same problem here.... No idea how to fix it.n