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- October 21, 2020 at 8:27 pm
  
  bilalalameri
  Subscriber
- October 21, 2020 at 8:28 pm
  
  bilalalameri
  Subscriber
  
  ANSYS trying to import model in software however software gets stuck in Mechanical window. it is stay like this for evern
- October 21, 2020 at 9:10 pm
  
  Karthik Remella
  Administrator
  
  Hello,nI'm moving this question to the 'Structures' thread. What model are you trying to import? Could you please elaborate a little more here?nAlso, are you able to create a simple geometry and start modeling this at your end? Just checking to see if you are able to launch Ansys Mechanical.nThanks.nKarthikn
- October 22, 2020 at 1:12 pm
  
  Gary_S
  Ansys Employee
  
  One thing you could try quickly is to clean the settings:nExit Ansys completely.nStart > RunnOr, in the Explorer address fieldnEnter: %APPDATA%n...An Explorer Window will opennOpen the Roaming folder...nOpen the Ansys folder...nRename the vNNN folder to vNNN.oldn (v201 = 2020R1, v202 = 2020R2, v195 = 2019R3, etc)nStart WB and try againnnGarynn