Learning Forum

[epeters]

Hello, how do we (company I work for) move the SpaceCLaim License server from my local pc to a network server as a service? We are getting erro in the lic.log saying "Invalid license key (inconsistent authentication code)

[Devendra Badgujar]

Hello Ernesto Peters

Please go through this online help Documentation and see if that helps:

Ansys, Inc. Discovery Installation Guide

For floating license issues please gather diagnostics for review as mentioned in the below link:

https://discoveryforum.ansys.com/t/y7rgxh/discovery-floating-licensing-gathering-diagnostic-information

Regards.

[Syed Saif Ali]

Hello Devendra Badgujar ,

 

Can you please provide some specific solution to Ernesto Peters ?

His license is not getting excepted on the server side.
Do he need a new license file as he has changed server from local pc to network server?

Thanks,

Ali

[Devendra Badgujar]

Hello Ernesto Peters Syed Saif Ali

I will check with the team and get back to you. 

Could you please share the diagnostics file as mentioned in the below link to ansys-discovery-support@ansys.com?

Discovery Floating licensing: Gathering diagnostic information - Knowledge Base - Ansys Discovery Forum

Regards.

[Devendra Badgujar]

Hello Ernesto Peters Syed Saif Ali

It seems you probably changed something in the license file, that's the only way that error message occurs. You will need to process a license server change, using the Licensing Portal. Below is the link for Licensing Portal.

https://licensing.ansys.com/index.html

Ansys Licensing: Managing Activations - YouTube

Regards.