Learning Forum

[hedayat99]

Hi,

I have an HFSS 2022 installed on the Linux (Redhat) server, and it's working. Recently, I also installed the HFSS2023, but it is not opening. I re-install it, but I am still getting the same error message. It gives me the following errors. I would appreciate it if someone could help me figure out this issue.

• > Running first-time configuration for [username here]...
    - *** Dependency verification test disabled by default ***
      [ Use 'export ANS_DEPCHECK=1 ; ./ConfigureSoftware.bash --fullconfig' ]
    - Retrieving user settings... Done
    - Applying user settings... Done
• The following additional errors were detected:
    /home/tools/HFSS/v231/Linux64/helic/share/python/lib/python3.9/site-packages/h5py/h5g.cpython-39-x86_64-linux-gnu.so (ldd error): /home/tools/HFSS/v231/Linux64/helic/share/python/lib/python3.9/site-packages/h5py/h5g.cpython-39-x86_64-linux-gnu.so: error while loading shared libraries: libhdf5_hl-84bfe2a0.so.200.0.1: ELF load command address/offset not properly aligned

[JINBO Mi]

hallo, maybe there are some problems while loading the needed lib and software.

1.do you have give the access right for the software to install with the folder

2.if there is a config file have not be writed, for the common sense, to start a installaition on the linux and unix, it is needed to change the config file

3.if you have removed all the files of the old edition of the software

 

[randyk]

 

Hi hedayat99,

You should be able to remove the referenced xxx.cpython-39-x86_64-linux-gnu.so files and remove thier reference in the .filelist  file.

ex:
$ cd /home/tools/HFSS/v231/Linux64/helic/share/python/lib/python3.9/site-packages/h5py/
$ mv h5g.cpython-39-x86_64-linux-gnu.so  h5g.cpython-39-x86_64-linux-gnu.so_ORIG
$ cd /home/tools/HFSS/v231/Linux64
$ cp -p .filelist  .filelist_ORIG

edit .filelist    (remove the lines referencing the .so files above)

Another option would be skip the dependencies check by not setting ANS_DEPCHECK=1

thanks
Randy

 

[alessandro.de_oliveira_cabral_junior]

How could i set ANS_DEPCHECK=0 ?

[randyk]

Hi Alessandro,

Note that AEDT2023R2 skips the dependency check by default. 
ANS_DEPCHECK is not normally set and the default value is '0' - resulting in skipping the dependency check.

To force the dependency check, you would set the environment variable before starting AEDT - the technique depends on your shell.

ex: BASH  -  export ANS_DEPCHECK=1
ex: CSH    -  setenv ANS_DEPCHECK 1

Thanks
Randy

 

[alessandro.de_oliveira_cabral_junior]

Thanks, I'm getting the same problem here, like the program stops running at:

• > Running first-time configuration for [username here]...
    - *** Dependency verification test disabled by default ***
      [ Use 'export ANS_DEPCHECK=1 ; ./ConfigureSoftware.bash --fullconfig' ]
    - Retrieving user settings... Done
    - Applying user settings... Done

I have no more information, it doesnt seems theres a log of the error. I'm the only one affected so far, other users are able to lunch without a problem. I was able to run hfss on non graphical mode, the solver starts and it completes the simulation, but i cant acess the GUI to see my results! Do you know what could be the source of the problem?

[randyk]

Hi Alessandro,

If you are on a shared resource and the only one having issues with AEDT2023R2, then try this:

mv  ~/.mw   ~/.mw_back
mv  ~/Ansoft/ElectronicsDesktop2023.2 ~/Ansoft/ElectronicsDesktop2023.2_back

Then try AEDT again.

If still failing, eliminate environment variables PATH and LD_PRELOAD

Thanks
Randy

[alessandro.de_oliveira_cabral_junior]

Hi Randyk, thanks a lot! The mv commands solved the problem :)

[hedayat99]

Thank you, it is resolved now.