Learning Forum

[S M Sajjad Hossain Rafin]

After installing the 2024 version of the Electronic desktop, I am seeing error while simulating the same design that was running smoothly in 2023 version of the software. 

Error Message: 

*Global - Messages
  [info] GRPC server running on port: 50053. 
2024_3L-SHSM (D:/Simulation/Electric Machines/)
  1. 3L_SHSM (Transient, XY)
    [error] Initial mesh, process g3dmesher : Unexpected internal software error. Please contact Ansys technical support. (11:15:35 AM  Mar 25, 2024)
    [error] Simulation completed with execution error on server: Local Machine. (11:15:35 AM  Mar 25, 2024)

[GLUO]

It looks like a geometry issue. There are some changes and improvement in the geometry kenerl of 24 versions. Does the model pass the validation in 24?