Error in 2024 Electronic Desktop

- March 25, 2024 at 3:20 pm
  
  S M Sajjad Hossain Rafin
  Subscriber
  
  After installing the 2024 version of the Electronic desktop, I am seeing error while simulating the same design that was running smoothly in 2023 version of the software.
  Error Message:
  *Global - Messages
  [info] GRPC server running on port: 50053.
  2024_3L-SHSM (D:/Simulation/Electric Machines/)
  1. 3L_SHSM (Transient, XY)
  [error] Initial mesh, process g3dmesher : Unexpected internal software error. Please contact Ansys technical support. (11:15:35 AM Mar 25, 2024)
  [error] Simulation completed with execution error on server: Local Machine. (11:15:35 AM Mar 25, 2024)
- March 26, 2024 at 7:31 pm
  
  GLUO
  Ansys Employee
  
  It looks like a geometry issue. There are some changes and improvement in the geometry kenerl of 24 versions. Does the model pass the validation in 24?