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November 21, 2024 at 9:46 am
Lukas Janicek
SubscriberHello,
why is SpaceClaim not loading DXF correctly? The dimensions and arrows are small, it looks like some things are missing. In other software everything works fine. I am attaching a PDF as well, where you can see how the drawing should look like.
PDF: https://www.dropbox.com/scl/fi/ax7d7h7ol4f6hal8mrrwk/0LH225.pdf?rlkey=wc4yagqvgwt7zfdzfks687w6a&st=ccb7a58b&dl=1
Thank you.
Regards,
Lukas -
November 21, 2024 at 11:47 am
Rob
Forum ModeratorStaff are not permitted to open attachments or download links. Please post images of what you're expecting.Â
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November 21, 2024 at 12:02 pm
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November 21, 2024 at 12:08 pm
Rob
Forum ModeratorIs that a solid or line drawing? Check the Disco import options as it may or may not read everything.Â
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November 21, 2024 at 12:15 pm
Lukas Janicek
SubscriberIt is DXF!
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November 21, 2024 at 12:59 pm
Rob
Forum ModeratorLast I used AutoCAD it was 2d line. Hence me asking.Â
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November 21, 2024 at 1:20 pm
Lukas Janicek
SubscriberIt's an exported 2D drawing in DXF (from a software unknown to me). Other software has no problem with readability of values and other elements. The only problem is in SpaceClaim.
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November 21, 2024 at 3:51 pm
Govindan Nagappan
Ansys EmployeeHi Lukas,
Spaceclaim is a modeling tool where we prepare geometry for FEA/CFD/EMAG simulations. Are you able to create surfaces from the imported dxf and build the geometry for your simulation?Â
Spaceclaim has tools to create detailed drawings if needed, but the primary purpose is to prepare models for simulation.
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November 22, 2024 at 8:03 am
Lukas Janicek
SubscriberI'm reporting an import error. If you can't advise me how to adjust the settings to load correctly, please forward this issue to the development team.
Our customers work with imported DXF very often.
Thank you.
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November 22, 2024 at 3:22 pm
Missy Ji
Ansys EmployeeHello Lukas, thank you for reporting this, and could you please submit a support ticket case, and we will be able to relate this to the customer and account when it is implemented or fixed, so you will be updated on the status. Missy
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December 4, 2024 at 8:08 am
Lukas Janicek
SubscriberHello Missy, what do you mean I submit a support ticket? Where? Isn't it enough that I posted the problem in this thread?
Thanks.
Regards,
Lukas
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December 4, 2024 at 10:11 am
Rob
Forum ModeratorStaff are limited to "public domain" level responses on here. Academic support is here, Commercial support should be via https://innovationspace.ansys.com/ansys-support-space/ depending on Licence TECS or via Channel.Â
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December 4, 2024 at 10:29 am
Lukas Janicek
SubscriberRob, I can't access https://innovationspace.ansys.com/ansys-support-space with my customer number. However, we do provide SpaceClaim technical support to our customers who purchase the software through us; we are a reseller.
Please tell me a solution.
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December 4, 2024 at 11:44 am
Rob
Forum ModeratorOK, in which case you should have an Ansys manager/contact? I deal with the solver Channel Partners for second line support but not Discovery which appears to be separate. Trying to figure this out from this end too.Â
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December 13, 2024 at 7:43 am
Lukas Janicek
SubscriberHi Rob, our Ansys manager is Bruno.
Can you tell me when the incorrect DXF loading will be fixed?
Lukas
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