Don’t have ‘analysis systems’ after installation

- July 1, 2019 at 2:09 pm
  
  Sukesh
  Subscriber
  
  Dear Support people,
  
  I have downloaded and installed ANSYSACADEMICSTUDENT_2019R2_WINX64.
  
  Initially it gave licence error and I posted it here. Someone suggested me to renew the license. Tried that and that error is sorted out. But, got the following screen where I could not see analysis systems.
  
  Kindly suggest.
- July 1, 2019 at 7:08 pm
  
  tsiriaks
  Ansys Employee
  
  Hi Sukesh,
  
  What are the outputs of the following commands from the CMD Prompt
  
  “%AWP_ROOT194%..Shared FilesLicensingwinx64ansysli_util” -checkout aa_t_i
  
  “%AWP_ROOT194%..Shared FilesLicensingwinx64ansysli_util” -checkout ANS_SOLVER
  
  Thanks,
  
  Win
- July 1, 2019 at 9:05 pm
  
  Sukesh
  Subscriber
  
  Thank you for the reply.
  
  I have tried running the above in CMD and for both I got, The system cannot find the path specified as output.
- July 1, 2019 at 10:26 pm
  
  tsiriaks
  Ansys Employee
  
  Please post the screenshots of them. Did you include the quotation mark at the front ? Make sure you include all of them.
  
  Thanks,
  
  Win
- July 2, 2019 at 1:12 am
  
  Sukesh
  Subscriber
- July 2, 2019 at 4:46 pm
  
  tsiriaks
  Ansys Employee
  
  That's odd. Are you sure you installed 2019 R2 ?
  
  What is the output of
  
  set
  
  from your CMD Prompt ?
  
  Thanks,
  
  Win
- July 2, 2019 at 6:46 pm
  
  Sukesh
  Subscriber
- July 2, 2019 at 10:08 pm
  
  tsiriaks
  Ansys Employee
  
  It only shows 19.1 in your environment variables. Can you confirm if you tried installing 2019 R2 ?
  
  In the meantime, for 19.1, you can try these commands
  
  “%AWP_ROOT191%..Shared FilesLicensingwinx64ansysli_util” -checkout aa_t_i
  
  “%AWP_ROOT191%..Shared FilesLicensingwinx64ansysli_util” -checkout ANS_SOLVER
- July 3, 2019 at 12:53 am
  
  Sukesh
  Subscriber
  
  Thank you!
  
  Yeah. I have installed 19.1, it was showing license error. In the earlier thread, People suggested to change the license file. Hence, copied a student.lic from latest version.
  
  Now, the above commands I have run on CMD the screenshot is below
- July 3, 2019 at 5:19 pm
  
  tsiriaks
  Ansys Employee
  
  Ok, this looks good.
  
  What was the installation package name that you used to install 19.1 ?
  
  Also, go to here C:Program FilesANSYS IncANSYS Student , and see if you have install.err file in here. If so, post the content of it. If not, post the content of install.log
  
  Thanks,
  
  Win
- July 4, 2019 at 12:57 am
  
  Sukesh
  Subscriber
  
  I dont have install.eerr file in the folder mentioned.
  
  install.log file contents are as mentioned below.
  
  >>>
  >
  
  Start Installation: Sun May 19 19:07:08 2019
  
  Revision: Release 19.1
  
  Platform specifics:
  
  Windows
  
  Username of Installer: LAPTOP-LQLC8OTDsukes
  
  User Has Administrator Privileges
  
  C:UserssukesAppDataLocalTempans_install_tmp14144instcore.exe -usetempdir C:UserssukesAppDataLocalTempans_install_tmp14144 -launchdir C:Ansys -admin
  
  Initial mount directory:
  
  C:Ansys
  
  Installation Directory:
  
  C:Program FilesANSYS IncANSYS Student
  
  Windows x64
  
  Chemkin
  
  Forte
- July 10, 2019 at 9:33 pm
  
  tsiriaks
  Ansys Employee
  
  This does not seem like a full install.log. Could you post the entire content ?
  
  You may have to reinstall the software.
  
  Thanks,
  
  Win
- July 11, 2019 at 12:58 am
  
  Sukesh
  Subscriber
  
  Thank you for your support and help.
  
  i have uninstalled 19.1 and installed ANSYSACADEMICSTUDENT_2019R2_WINX64. Its perfectly working.
  
  Thanks again
- July 11, 2019 at 4:14 pm
  
  tsiriaks
  Ansys Employee
  
  That's great ! Thank you for the update.
  
  Could you mark the thread as 'resolved' ('Is Solution') , so we know that this has been addressed ?
  
  Thanks,
  
  Win